All our products are brand new, 100% genuine, and come with a 30 day money back guarantee. We usually dispatch on the same working day if ordered by 4pm, and offer FREE UK delivery and a dedicated customer services team. Your positive feedback is crucial to the success of our business and we aspire to earn that by providing the best possible product and excellent customer service. If there is anything that you are unhappy about, we encourage you to contact us via email or phone call in order to solve the problems and ensure satisfied customers. Your positive feedback will be greatly valued and reciprocated. We appreciate your order and look forward to doing more business in the future