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Welcome to VASTFIRE shop.
We are in exported lighting products. We have an experienced and professional team to design and manufacture. We hope you will be pleased with both the products and service you receive. If not, please give us an opportunity to improve your experience right away. Our team members are more than happy to help you
We must exchange the item(s) within 7 days after you received it if it is defective.
Returns must have all original packaging and accessories.
Opened or damaged merchandise are not eligible for returns/exchanges.
Please allow up to 10 business days for returns to be processed.Shipping and handling charges are not refundable.
1 year manufactured warranty on all products, Warranty period starts from the date of purchase.
Buyers need to responsible to pay for the returning package, pls make sure before you bid.
For all orders, please note that:1. Taxes and charges are not included in the item price or shipping charges.
2. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3. If there is the cutsom fee casused by the cutsom detention, the buyer need to check with your country's customs and deal with it himself.
If the item is defective or taking longer than usual to you, please do not leave us negative feedback. Send us a message through eBay and we will resolve the issue promptly.Thanks for your support and understanding! :)
OUR WORKING Time(Beijing): 9:00am~6:00pm(Monday~Friday)
If you have any questions, please contact us via ebay mail, we will reply you on the working day in China, and there will be no reply on the weekend, we will reply on Monday. Because the time zone between the seller and the buyer is different, please be patient and wait for your understanding. We will be happy to serve you.
If you have any questions, please contact us via ebay mail, we will reply you on the working day in China, and there will be no reply on the weekend, we will reply on Monday. Because the time zone between the seller and the buyer is different, please be patient and wait for your understanding. We will be happy to serve you.
Dear Buyer, We appreciate your business, if you are satisfied with our service,
please leave us a
positive feedback and rate the details of the transaction (Detailed Seller Ratings)
with aPERFECT 5 STARS.
Our goal is to make sure you are happy and have a pleasant shopping experience with us.
Please email us before leaving any 1 or 2 ratings, neutral
and negative
feedback or open any ebay or paypal dispute.
We will do our best to resolve the issues. Please give us the opportunity to resolve any problem.
It is impossible to address issues if we do not know about them!
please leave us a
positive feedback and rate the details of the transaction (Detailed Seller Ratings)with aPERFECT 5 STARS.
Our goal is to make sure you are happy and have a pleasant shopping experience with us.
Please email us before leaving any 1 or 2 ratings, neutral
and negativefeedback or open any ebay or paypal dispute.We will do our best to resolve the issues. Please give us the opportunity to resolve any problem.
It is impossible to address issues if we do not know about them!