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CCL Computers is a long established specialist computer company, supplying IT hardware for over 20 years. We have grown to become one of the UK's leading online retailers and built an enviable reputation for superb value, quality and service and regularly win awards in the online and printed press such as PC Pro, PCR, ICT Review, Computer Shopper and PC Advisor to name just a few.
Our extensive range of components and consumer electronics ensures that we are able to provide you with the right product at a competitive price, whether it is a Desktop PC, Laptop, PC accessory or an upgrade to your existing system. Visit our specialised Leeds/Bradford showroom located just off Junction 27 of the M62 motorway.
We build award winning range of PCs from great value family PCs to state of the art custom gaming rigs and business solutions. All CCL built systems are extensively tested to ensure they're completely stable before shipment and come with a 3 year collect & return warranty as standard.
Here at CCL we have a successful history of providing a dedicated corporate & education service to companies and establishments. Our dedicated account management team will work with you to understand and satisfy your hardware requirements. You will also benefit from competitive pricing, bulk order discounts and a priority build and shipping service. Contact our dedicated business team for more information.
We deliver to all EU countries and also to Australia. Most larger items are delivered by DPD. This is a fully tracked service. You will be able to track the parcel online at all stages of its journey.
Transit time to Belgium, France, Germany, Ireland, Luxembourg and the Netherlands is usually 2-3 working days. Other EU countries take slightly longer. Deliveries to Australia take 3-7 working days.
Deliveries to Denmark, Italy, Portugal, Spain and Sweden use a different courier. Please contact us for detailed tracking information once the items have left the UK if you need.
Small items are sent using Royal Mail, which is significantly cheaper. Please contact us if you want to upgrade to DPD and no option is displayed.
Delivery discounts are applied automatically for next day or international delivery.
Note: Please use the eBay basket. If you order and pay for items separately, we are unable to apply carriage discounts.
As soon as your order is dispatched from our warehouse you will be sent an email (and text message if a mobile number is supplied) to confirm that it is on its way.
Please check the detailed information at the top of this page for the shipping method that you have chosen.
DPD Courier Please check your tracking details and contact the courier to trace your parcel. Please note that couriers can deliver up until 7pm.
Royal Mail Although 1st class mail is usually delivered in 1-2 days, it occasionally takes longer. Royal Mail themselves do not consider mail to be lost until 15 working days after it has been sent.
If there is still a problem, please contact us.
Some orders may be dispatched from different warehouses to be with you as soon as possible. If you have an item missing from your order or damaged please contact us.
DPD Courier You will receive an email/text on the morning of your delivery giving a 1 hour timeslot so you know when to expect it. If the time is not convenient, you can reply to choose a different day.
You can check your delivery window or check the progress of your parcel on the DPD website.
If you are unavailable, the courier should leave a calling card and take the parcel back to your local depot. The delivery should then be automatically attempted the next day.
If delivery is still unsuccessful then your parcel will be held until you contact DPD (telephone 0844 824 0505) to rearrange the delivery on a more convenient day. Alternatively, you can collect the parcel from your local depot. If delivery has been unsuccessful after approximately 5 days and the courier has been unable to contact you, the parcel will be returned to CCL.
Royal Mail If your parcel will not fit through your letterbox or requires a signature, Royal Mail should leave you a card, allowing you to rearrange delivery or collect the parcel from your local sorting office.
We aim to make every transaction a FIVE STAR experience, however if you do not feel confident about leaving a positive FIVE STAR rating please do contact us first.
You can contact us at any time and give us the opportunity to correct any problems or answer any questions or concerns you may have.
Please send us a message, rather than opening an eBay case. eBay encourage direct communication, which, amongst other things, is much faster.
We are open to answer your messages from 9am to 5:30pm Mon-Fri and 9am to 4pm on Saturdays. We will respond to all emails by the next working day, but are usually much faster!
We accept returns on all unused items in their original packaging within 30 days of purchase. There is no need to open an eBay case, simply contact us and we will arrange the return of the item. All new items have at least a 12 month warranty, so in the unlikely event that your item does develop a fault, we will test and replace or repair it.
If you need to return an item to us, you can take advantage of our prepaid returns. For smaller, lower value items less than 3Kg we can provide a postage-paid label. Simply stick this on your parcel and take it to your nearest Post Office. The parcel is then fully tracked as it returns to us.
For most larger items, we can arrange a DPD courier label. You can then drop the parcel off at any one of over 2,500 UK locations.
For faulty or incorrectly described items, we provide the above service free of charge. If you choose to send the item back in any other way, we will cover your costs up to £2.99 for small items and £5.99 for larger items.
If you change your mind and want to return an item, we can provide the above service for a small charge. When the item is returned, we will refund the price of the item less £2.99 for small items or £5.99 for larger items. As an additional option for larger items, we can arrange a courier collection from your address for £15.
Five Star Promise
Five Star Promise