If an item arrives damaged or defective, please notify us of
any damages or defectiveness within 7days of arrival to get a return
authorization; then send us the Photos or damages/defects (If applicable Once
we assess the damages two options are open:
1. When deemed fixable, we will send parts to repair the
model
2. When damage is unable to be fixed, we will ship out a new
replacement at no cost. If replacement is not available in a reasonable time,
we will issue 100% refund for the cost of the item.
Any goods damaged in shipment need to be reported to us
within 7 days, shipping cost is non refundable in any case.
For any other reasons that you are not satisfied with our
models, simply return it within 7days and we will refund the money. Restocking
15% fees apply. Amount will be refunded excluding shipping charges. Buyer is responsible for return shipping
charges.
Items with free shipping have a shipping charge imputed in
the price. Any refund will be adjusted
to compensate us for actual shipping costs for any return
IMPORTANT NOTICE:The buyer is responsible for covering return shipping charges. If the buyer initiates a return for any reason other than a defect or error on our part, they must ensure the return item is carefully and securely packed to prevent damage. We highly recommend that the buyer purchases an insurance for added protection during transit. Any damage incurred to the item during the return shipment is the buyer's responsibility.