DELIVERY:
We know that customers want fast delivery and we work hard to make sure that our orders are delivered fast and secure, check our feedback to see what our customers are saying about our speed of delivery.
We process and dispatch daily except on weekends, orders received over a weekend will be processed on the following Monday. Our standard UK delivery is very fast however if you require an extremely fast or guaranteed delivery date use our Express Delivery option.
UK STANDARD DELIVERY:
Our UK STANDARD DELIVERY is sent by Royal Mail Tracked 24 estimated delivery times are stated at the top of the ebay listing marked 'Delivery'. Tracking codes are uploaded and will be visible on your ebay order after we have processed the order.
UK EXPRESS DELIVERY (CUT OFF 1pm UK TIME):
This service is available for an extra charge and can be selected in the checkout section. Our UK EXPRESS DELIVERY is sent by Royal Mail Special Delivery (Before 1pm). Speed of delivery is dependent on when we receive your order and cleared payment. To achieve a next day delivery on this service we must receive your order and cleared payment before 1pm UK time. Estimated delivery times for this service can be seen at the top of our ebay listings just underneath the blue 'Buy It Now' button, marked 'Postage', click the link marked as "See Details".
Please note that for orders made and paid for on a Friday before 1pm UK time on this service, delivery will be on the following Monday, not Saturday.
Tracking codes are uploaded and will be visible on your ebay order after we have processed the order.
INTERNATIONAL DELIVERY:
We dispatch international orders by Royal Mail International Signed For Priority. Expected delivery time varies dependent upon country of delivery. Tracking codes are uploaded and will be visible on your ebay order after we have processed the order.
We hold stock of all goods listed and dispatch from our own warehouse. Your order will be delivered to the address held on your eBay account, unless you require delivery to a different address, in which case inform us by adding a 'note to seller' when completing checkout. Ebay will send an email when your order has been shipped.
MULTIPLE ITEM COMBINED POSTAGE DISCOUNT:
On some items we offer a multiple item combined postage discount, this means when you buy two or more of the same item we will give a discount on the postage for the 2nd and 3rd etc. item. To check the applicable postal rates click the text link 'See all details' in the 'Postage' area of the eBay listing page, this is just underneath the blue 'buy it now' button in the upper area of the listing, and enter the country you require delivery to, if there is only one price then combined postage discounts are not available on this item, if there is a second rate then that is the discounted rate for multiple identical items. If you are buying multiple items and there is a combined discounted rate simply select and order all the items you want to purchase, do not attempt to make payment until you have selected all the items you want, when you have selected all the items you require then go to make payment, eBay will automatically combine all the items and calculate and apply the applicable discount if your items qualify for discount. PLEASE NOTE: the discount will only appear when you click the 'PAY NOW' link when ebay combines all the items together in the 1st page of the checkout.
ALTERNATIVELY select all the items you want to purchase then send us a message via eBay informing us that you require a combined item invoice or click the link 'Request Total', we will then send you a revised invoice which will include a combined postage discount (if applicable). Please note our postage rates are very competitive, especially on international deliveries and it may not be possible to offer a discount. Obviously this is not applicable to items that are delivered free of charge.
RETURNS AND EXCHANGES: No Quibble - No Hassles Returns and Exchanges
Our customer friendly returns and exchanges policy is displayed at the bottom of this listing, please navigate to the bottom of this web page, under the title Returns Policy.
CONTACT US :
If you have any questions feel free to contact us through eBay messages.
We aim to answer emails as soon as possible after receipt and normally the same working day (Mon-Fri).
Should you wish to write, our address is:
Twisted Tactical (eBay), Easter Balbairdie House, Kilrie, Kirkcaldy, Fife, KY2 5UX, UK.
|