We will despatch the item within 24 hours when the payment is completed and clear. Orders will be delivered by Australian Post, Courier Please, Tolls and other local logistic companies, which is depended on delivery location.
For domestic purchase, all goods will be dispatched from local warehouse, which is located in Sydney Australia.
For international purchase, all goods will be dispatched by DHL, UPS and other international logistic company. And postage might be varying depending on the country.
Do not left PO BOX for any international purchase.
Wonder Four accepts payment via PayPal and bank deposit. Please ensure that you have a valid PayPal account prior to bid and any auction item. We do accept all major credit card through PayPal. Local pick up service is also available.
Payment dispute will be opened if full payment is not received after 7 days of auction.
We want you to be completed happy with your purchase. The item has a NON-DOA warranty (DOA means damaged or faulty goods on arrival) unless otherwise posted. If the product is a NON-DOA when you receive it, a refund could be requested when the item is returned to us in its original condition and packaging to our warehouse within 15 days from the day you received it. The return postage is borne by the buyer.
Below are the return steps:
*You must inform us via eBay messaging or phone;
*Pictures of the damaged parts are required to be taken;
*There is no additional charge for the replacement or refund by us.but the postage for return the item to us is borne by the buyer.
*You must notice us via eBay messaging or phone when the product is sent for replacement or refund request;
*We strongly recommend that any parts must be packed with sufficient padding. Please note that we are not responsible for products being returned to us that has been damaged during shipment;
*Please note that shipping charge is non-refundable. Especially for international purchase, if you return a product on which duty and tax has been paid, Wonder Four are unable to refund such duty or taxes.
Wonder Four is a 100% Australian owned and operated company, with great experience in retail and wholesale. We offer a large variety of LED and HID for automotive, marine lighting products and projector lamps.
We focus on one goal: Supplying different flexibility to next generation illumination, especially for off-road enthusiast.
We are now a PowerSeller in eBay, which receive a great number of positive feedbacks (and growing) from happy customers who are pleased with our quality products, customer service and quick turnaround time.
We stand by our policies and strive to maintain the highest level of customer satisfaction.
Please feel free to contact us if you need any help. we will do our best to resolve the issue for you.