Fast Shipping!
Shipping Information:
Our goods will be packed and shipped as soon payment is confirmed, it often goes out the same day or next. No items shipped without prior confirmation of payment. We use USPS. For shipping inside the US it usually takes 2 to 5 business days to receive your item. For international delivery it may take 2 weeks or more depending on postal services in each country. Each release is accompanied by a tracking number.
RETURN INFORMATION:
Heli_passion accepts the return of the goods provided such goods are in their original, unused in original packaging, in a term no longer than 14 days after purchase, the customer must immediately contact our sales department and submit the application, our customer service department will send a form to fill out (return merchandise format) clarifying the reason for the request. We won't accept any returns without prior notice to customer service and fill out this form. It is the responsibility of the customer to return the product to our warehouse, suggest a package to the customer upon the return of the product to request a tracking number of shipping the product to track the shipment. The customer must attach copy of return to the format of the bill of purchase. Any return of goods shall be subject to a restocking fee of 10% If the customer wishes to receive a refund. We will return only the net value received from the purchase, no additional charges will be returned or operating expenses for the transfer of money
Defective Products
Heli_passion considered a defective product a new product that does not work and has no apparent damage, defective merchandise must be returned whole to the manufacturer, to determine their repair or replacement. Products that have been used will be accepted for technical support. Heli_passion parts lend technical service in the other product the manufacturer is who assumes the warranty of the products. If they have symptoms of misuse of poor handling of this we are not responsible for guarantees of these. We reserve the right to request any evidence of damage of the product to the customer. We do not refund in used or damaged and manipulated products and out of the box or the original presentation
CHANGES OR CANCEL ORDERS
Heli_passion accepts changes to your order or cancellation of the order only when the order has not been packaged or shipped to their final destination. Where requests for changes or cancellation of orders please contact immediately
INTERNATIONAL ORDERS
Heli_passion offers the service of international shipments to most countries. Some products may have oversize because it exceeds the regular size like some aircraft. All international law firm is subject to verification of payment of the product. We reserve the right to accept or decline any international purchase if we do not accept the full identification of the buyer. any fraudulent use of credit cards will be reported to the authorities. Delays may occur depending on international shipments agility postal services of each country. Each release is accompanied by a tracking number to track the products.
Missing or Received the Wrong Product:
All products are accompanied by a tracking number if it receives a product is not the one you bought please contact us immediately. In case of loss of product inform us immediately, we will contact the shipping company to investigate the status of your shipment