Shipping:
Remote areas: Please request a shipping quote prior to bidding on all items over 3Kg.
Calculating Shipping Costs: Please select the "Postage and Payments" tab near the top of this auction to determine the shipping charges and various options. The estimate you receive includes a handling fee to cover the cost of packaging materials and handling. Combined shipping is available. If you win multiple items, the combined shipping rule is: the actual cost of shipping the combined items together plus the handling charges from each auction. Please ask for an exact figure.
Shipping Method: We ship via AUSPOST and various COURIERS depending on size, weight and destination. Please provide your physical address in order to receive your item promptly. We can only ship small items to PO BOXES or ACCOMMODATION ADDRESSES as Australia Post is the only shipper authorised to deliver to these destinations. Shipping address must be your Paypal Address if paying by this method. A phone number is required for items shipped by courier as this is a requirement of all shipping companies. Phone number is only used in cases where courier is unable to locate address or cannot gain access (eg dog loose etc). If you don't want to give out your phone number we will not be responsible for lost items or failed delivery. Please enter random numbers in the phone number field. Shipping Speed: Our office is open Monday through Friday. Orders paid on Saturday and Sunday will be shipped no earlier then Monday. All other orders will be shipped within 1-3 weekdays after payment is received. Please make extra allowances for public holidays, busy periods and industrial action.
Insurance: Insurance is included for all items. Although we package items carefully, occasionally damages do occur. Your item/s are fully insured for any damage during transit or loss.
Shipment Tracking: Most items sent via AUSPOST can be tracked excluding very small items that are sent as regular letter mail. Items sent via COURIER can usually be tracked and should you require the tracking number then please ask.
Local Pickups: Items must be collected within 7 days of the auction ending unless we agree otherwise. We accept PayPal or cash in person. We do NOT accept personal checks for collections. We do not charge a handling fee for collections. Items can be picked up Monday-Friday from 9AM to 9PM and at weekends if we are not out enjoying the sunshine. Please Contact Us to schedule your pickup.
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