We despatch all orders placed before 2pm to be despatched the same working day. Express delivery options are available for faster delivery and these are at the top of this page on the "Postage and Payments" tab. UK Delivery normally takes 3-4 days and international deliveries can take 7-12 days depending upon your location. An Estimated Time of Arrival will be provided in your My eBay section of eBay.

Our 30-day money-back guarantee does not affect your statutory rights. If there is a fault with your product or if it is damaged during transit then simply email us stating your item number and ebay user ID and we will quickly resolve the matter for you. Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 14 working days after the day you receive the item.

We value your support and appreciate your interest in our shop. In order to continually improve the customer experience, we would love to hear from you. If you have a query regarding our eBay products or your order, you can get in touch with our experienced customer care team by the eBay messaging service. We aim to resolve or answer your query as soon as possible. Our team are available between 9:00 AM and 7:00PM weekdays and 10:00 AM to 5:00 PM weekends.

We only accept PayPal on eBay, this means you can rest assured your order will be with you ASAP after your purchase. For security we only despatch your order to the address you provide us via PayPal.