Delivery Package Details- the funnels will be posted in a jiffy bag as this keeps postage costs down and allows us to offer the funnels at a low price to our customers. 99% of funnels arrive in perfect condition, the odd 1% might get a little squashed in the post, if this happens please send us a picture on a message and we will replace it for you straight away. We hope you can appreciate why we send these as a 'large letter' in a jiffy bag, rather than hiking up the price to the cost of a 'small parcel' and sending it in a little box.