At MAXIMUM CELLULAR we want our customers to be fully aware of what they are buying. We have tremendous buying power and purchase thousands of phones & accessories at a time. We generally deal in high volume sales to large dealers or wholesalers but are now allowing the general public to get in on the action. That is the reason we have created very specific condition ratings for our mobile devices.

PLEASE NOTE: We include only stock images of our products unless otherwise stated. Because we usually have dozens of Mobile Accessories of the same condition and quality we have not identified the exact one you will receive prior to your purchase. You can purchase with confidence that the Mobile Accessories you receive will meet with the Quality & Condition Rating specified in the listing.

Unless otherwise noted we test everything we sell and stand behind our Warranty products 100%. We will always do our best to ensure your satisfaction. In return all we ask that is that you read our policies carefully and contact us before leaving any negative feedback. If you are not happy please give us the opportunity to make things right! Please read of WARRANTY policy before making your purchase. The reason we can offer such incredible pricing is because we deal in high volume sales and purchases. We are not a retail store and as such have to operate a little differently to ensure customer satisfaction for all our customers.

Our national buying power allows us to purchase overstock inventory directly from the carriers. Our ability to buy in bulk allows us to offer our customers the MAXIMUM deal in cellular! These Mobile Accessories show minimal signs of use work as expected. 

We ship within 1 business day but are closed weekends / holidays. Orders received Friday usually ship Monday. We stand behind our products, please contact us if you have any problems. These are stock photos.

All payments must be made within 3-business days. Immediate payment is required for all Buy It Now listings.

If payment is not made within 7 business days then we will relist the auction and file a NON payment dispute with E-bay.

We will only ship to addresses that are confirmed with Paypal. If your address is not confirmed, we will not ship the product and your money will be refunded. There will be no exceptions.

All Mobile Accessories listed with FREE shipping will get FREE shipping via USPS.  In some cases due to the extremely low Purchase Price and Free Shipping we cannot add afford to include tracking on the shipment.

There is a 1 business day handling time on all items and generally ship the following business day. For example, except when a holiday occurs, if you purchased your item on Thursday, it will ship Friday. If you purchase an item on Friday, it will not ship until Monday. A holiday on Monday or Friday will add an additional shipping day.

We ship USPS mail. You will usually receive your Mobile Accessories within 3 -  7 business days after it is shipped.

If you are requesting 2 day or Priority shipping, the item must be paid for by 10am EST the same day or it will ship the next business day. 

If tracking is included Ebay will email a tracking # automatically once the item has shipped. We will only ship to addresses that are confirmed with Paypal. If your address is not confirmed, we will not ship the product and your money will be refunded. There will be no exceptions.

We are striving for a 5 Star DSR Score and Positive Feedback from all of our Buyers.  Once we receive your positive feedback for us, we will send you a positive feedback.

We understand the impact that negative/neutral feedback has on eBay.  We ask that before you leave a negative/neutral feedback, contact one of our Customer Service Representatives. For fastest service please message us through the Ebay system. If you have other questions we can be reached at (888) 268- 5495 Monday – Friday, 10 a.m. to 3 p.m. EST. We will help you resolve the problem as quickly as possible.

Customer satisfaction is very important to us and we will go the extra mile to work it out should any problems arise.

While our buying power allows us to offer great pricing it is important that buyers understand we are not a retail store. Our Return and Warranty policies are very specific and necessary simply because of the volume of inventory flowing through our warehouse on a daily basis. We include a 14 day WARRANTY on all of our NEW CONDITION Mobile Accessories unless wise listed. The Warranty applies to defects ONLY - see return policy before you buy.  

Before you make a purchase we want to make you aware of everything you need to know. If you have any questions please read the company information provided or contact us.

PLEASE NOTE: We include only stock images of our products unless otherwise stated. Because we usually have dozens of FULLY TESTED products of the same condition and quality we have not identified the exact item you will receive prior to your purchase. You can however purchase with confidence that the product you receive will meet with the Quality & Condition Rating specified in the listing.  

While returns are not a common occurrence at MAXIMUM CELLULAR we understand things do happen. To make sure that your return order is processed in a timely and effective manner please review our Return Policy.

Making a Return:

1.   Please contact us if you need to return a product.

2.   All sales are FINAL unless the product is DEFECTIVE. (explained in more detail below). Defective items can be returned at NO COST to the buyer. 

3.   Returns must be authorized PRIOR to shipment back to us. We prefer that return communications take place using the Ebay messaging system.

4.   MAXIMUM CELLULAR will issue an RMA number for your return. Returns will NOT be accepted unless an RMA number has been issued.

5.   In cases where we request a Mobile Accessories be returned you must include a short note stating what is wrong with the Mobile Accessories, and what you would like to do with it. Return or Exchange it. With our volume this protects you and helps ensure a quick turnaround.

6.   Items MUST be returned in same condition as received and include ALL the accessories that were sent.

7.   Please write the RMA number on the outside of the return package

8.   You MUST contact us before the 14 Day Warranty (if applicable) expires.

Reasons for which MAXIMUM CELLULAR does NOT accept returns.

We DO NOT accept returns in these cases:

Ø   The buyer orders the wrong Mobile Accessories or does not like the color, form, shape, etc so please choose your selection carefully.

Ø   Physical abuse and/or liquid damage. This damage voids ALL Warranties.

Ø   Exchanges will be provided based on availability of merchandise. Usually inventory is not a problem but we must reserve the right to substitute a refund in lieu of exchange if a suitable replacement is not available.