Payment
We accept payment through PayPal, credit card or certified check. If an offer was accepted payment is appreciated within 2 days, otherwise an invoice is generated and sent with total amount.
Shipping Policy
Total shipping cost (including packing fees) must be covered by buyer unless free shipping has been offered. Shipping rates are dependent on location and value when shipping insurance is applied, size and weight of each item. All items are shipping with insurance unless otherwise indicated by the client under his responsibility. For international shipping that is going outside of the US will include the sales receipt with the full customs value, if desired the buyer can specify a different amount under the client's responsibility. At all times the buyer must pay for customs, duties, and taxes. In the case that the piece has suffered any damaged during delivery, please contact us within 7 days of receiving your item to report the damage. Please note that the damage must be photographed and all packing materials must be saved at the time of signature and reported immediately to us. We will then assist with any shipping damage claims or returns. Please also note that we cannot ship to P.O. BOX addresses.
Return Policy
If you wish to return your item please do so within 14 days of delivery date for a purchase refund, no reason necessary. Please note it is best to contact us within 7 days of receiving your item to make a return. Further, the item must be in the same condition as when sold. The refund will not include any shipping or packing fees and the return shipping must be covered by the buyer using the same shipping method on which they were received and insured for full retail value. A refund less the original shipping cost will be issued once the artwork has been received in the same condition as when it was shipped, including documents and packing materials. Please note that we will not be accepting for return after 14 days of delivery date. However please also note that returns for items damaged during shipping or at the hand of buyer will not be accepted after 14 days of delivery date.
About Us
Maison des Arts has been in the business of Contemporary and Fine Art trading for 30 years, organizing year-round private showrooms in NYC, our mission is to deliver the finest quality works to collectors all around the world as we strive to have excellent customer service. Our listed pieces are sold as is, and its descriptions are to the best our knowledge. All pieces will include "Certificate of Acquisition" and when indicated a COA (Certificate of Authenticity) will be issued by an outside party or art specialist to guaranty its authenticity.
We adhere to eBay MONEY BACK GUARANTEE buyer satisfaction policies and to federal and state laws. The venue for resolution of any legal dispute is New York City, New York.
Thank you for visiting!
Maison des Arts
