Our Policy is to process and deliver your order Fully Completed and on time. However sometimes things happen that we have no control over and things don't run as smooth as we would like them to. So PLEASE if your order is running late, faulty or wrong contact us via eBay Messaging A.S.A.P. so we can resolve the problem together.
Returns
1. All Returns must be via eBay Resolution Centre within 21 days of receipt of item.
2. For Assistance with Filing a Returns Request Please Refer to the eBay help page on: Requesting a Return
3. All Exchanges incur an Additional Postage Cost to Resend your item.
4. Refunds will only be given when we are in receipt of your item.
5. We recommend you send you return Recorded and keep your receipt for proof.
6. Buyers must regularly update their records, as we are not responsible for item lost in post due to buyers Wrong Postal Address
7. All Items Returned for Refund Including Free P&P Items will be Refunded Less Postage Costs.
8. Please note even though some of my items are listed as with 'free postage', it does actually cost to post
items, therefore postage charges are deducted from refund.
9. Images Displayed are for illustration purpose only, the colour/shade may vary slightly from the one shown due to each buyers monitor/phone resolution and settings.
10. PLEASE MAKE SURE YOU PUT A COPY OF INVOICE STATING WHAT YOU REQUIRE EXCHANGE OR REFUND WITH OUT THIS INFORMATION IT CAN TAKE UPTO 4 WEEKS TO PROCESS YOUR RETURN
Payment
We only accept PayPal as the form of payment as it is the fastest and safest option for us to take the payment.
We do not accept payment by Bank Transfer, Postal Order and Cheques.
Unfortunately we are unable to accept Credit & Debit card payments over the phone.
If payment or correspondence is not received within 3 days of the transaction, the transaction will be cancelled.
Otherwise an Unpaid Item Dispute case will be opened, which will reflect badly against the buyer's name on eBay for future transactions.
