BENEFITS:
-
Faster installation
-
Correct wiring
-
More professional
-
Installation made easy
Buy in confidence:
High quality products.
All goods are stocked in Australia.
Your item will be wrapped and packed with care.
Shipping
We
will ship orders within 1 business day, Monday through Friday. Orders
placed at weekend, we will start processing in the next business day. We
will email you via eBay when your order is dispatched.
Payment method
l Paypal
l Bank deposit
Bank name: Commonwealth Bank
|
Account name : coolcar spare parts
|
BSB number : 062 320
|
Account Number: 10987120
Please make sure to specify eBay ID ONLY in the bank voucher when you deposit money into the above account.
|
l Credit card via phone
l Personal cheque/Bank cheque/Money order
We can accept Paypal,bank deposit,credit card via
phone and cash or EFPOS on pick up.
We appreciate prompt payment and look forward to your
business in the future.
Unpaid item will be filed without receiving payment in
20 days from listing ended .
Our items are shipped using the AU POST and FASTWAY.
Ship to the Address listed in your PayPal account,
please check out before you pay for the item.
Please allow up to 24 hours(working days) preparation
for shipping, although usually item send within 24 hours after payment
confirmed
We will not be responsible for item loss because of
wrong or undeliverable address.
Delivery time may be longer during Christmas and New
Year major business season.
Once a wrong address provided and the parcel is
returned to us, if you still want the item, you should undertake the shipping
cost for resending.
If you do not want the item to be sent you again, 90%
item price will be refunded.
Return & Warranty
Customers
are responsible for returning shipping cost. This policy allows us to
provide the most affordable price for the products. We do recommend you
send item via registered post.
The
warranty cannot be renewed once the replacement is issued. Meaning that
we do not start a new warranty period for the replacement product.
Feedback
Our
goal is to provide excellent service and top quality products at an
affordable price to our customers. Please contact us and let us resolve
the problem if you have any issue.
We will do everything humanly possible to make it right for you!
1) We take feedback as important inspiration in our
development of business.We need support from all of you.We'll leave you
positive feedback after receiving your payment and we sincerely hope that you
could leave us positive one as well as FULL DSR Scores if you take the purchase
to be a nice experience.
2) Leaving negative feedback could not
solve problems but communication does.So please contact us first if you're not
satisfied with our products or service. We will try our
utmost to resolve the issue to our mutual satisfaction.
Contact us
Your order includes: Your satisfaction is
our priority.
If you need any information or help, please
feel free to contact us on eBay. We will reply to your message with 24 hours.
Contact Us
We encourage any questions or concerns which you may have for us and we are more than happy to help you.
You
can contact via ebay message using the "ask a question" link
below. (Please allow 1-3 business days to receive a response, response
time may change during peak periods.)
Our office hour is Monday-Friday, 10:00AM to 4:00PM .
Tax invoice can be provided if you send us requirement by email with your detail.
If you have any questions, please feel free to contact us.Thank you.