The Active Ankle AS1 Ankle Brace is designed for athletes looking for the best of both worlds: the comfort and mobility of a lace-up with the support and security of a "tape job".  The AS1 has a lace up front to hold the brace firmly in place while the ankle locking straps add additional support.

• Nylon shell is treated with a double polyurethane coating for improved resistance to wear
• Lace up design
• Neoprene lined for maximum comfort
• Non-stretch nylon strap imitates the heel lock of a traditional tape job.
• Top strap wraps around to hold brace firm.
• Dual-spring steel stays on both sides of the ankle provide additional support while minimizing heel release

Items ship on the next business day after cleared payment is received.  Business days do not include Saturday, Sunday or Holidays.

Returns/Exchanges/Undeliverable Address:

Returns and exchanges must be completed (your item must be shipped back) within 14 days of the item having been delivered to you.

To exchange an item:

1) please purchase the correct item from us on ebay for immediate shipment. 

2) Make sure to include your ebay ID or Packing Slip with your returning item(s) so we can identify you quickly. Exchanged items must be new and unused with all original packaging/tags/manufacturer inserts.  We recommend basic delivery confirmation.

3) We will refund you minus the actual shipping cost of the exchanged item (the amount of money we have already paid to ship the item to you in the event of free shipping). Refunds are usually given within 1 week of the item being delivered to us.

This allows for speedier processing and you receive your new item quickly.  IF YOU DO NOT PURCHASE THE NEW ITEM FROM US ON EBAY YOUR ORDER WILL BE PROCESSED AS A RETURN.

Returns:

To return an item:

Returned items must be new and unused with all original packaging/tags/manufacturer inserts. Returns are a refund minus a 15% restocking fee and actual shipping cost (item cost - actual shipping cost - 15% restocking fee= refund on return).  The Actual shipping cost is what we paid to mail it to you.  Buyer is responsible for return shipping costs of returning item.

Please mail returns and exchanges to:

Diesel Dog Sports

950 Danby Rd STE61

Ithaca, NY 14850

***Items returned for undeliverable address/ recipient not known ect.**

Option 1: If the buyer would like the item they can follow the exchange procedure and make sure they update to correct/complete address on second purchase.  First purchase will be refunded minus shipping when it is returned to the seller.

Option 2: If they buyer does not want the item it will processed as a return (above).

Option 3: Buyer can send the seller a prepaid package to reship the item in. Tracking is required.

International Customer Information:

International Buyer is responsible for all Customs Taxes/ Duties/ Charges/ Import Fees.  These are collected by the delivery company for your government.  Please check your countries regulations prior to purchase as we have no way to know if or how much you may be charged.  We will not alter/falsify any information on the Customs Documents. 

Estimated shipping times for International shipping only:

USPS 1st Class International 4-6 Weeks (no online tracking beyond acceptance and USA clearance)

USPS Priority International 2-3 Weeks

USPS Express International 1-2 Weeks

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