Shipping: Please chose preferred option when checking out
Estimated Delivery Times (Dependent on time purchased and shipping option chosen)
Domestic: Next Working Day for Mainland UK and 1 to 3 Working Days for remote areas
European: 2 to 5 Working Days for Mainland Western EU Europe, 3 to 7 Days for other areas
Worldwide: 4 to 7 Working Days for most Mainland areas, other areas 6 to 14 working days
We aim to dispatch on the day of purchase - depending on time purchased
If you are local or speed is of the essence - collections are also welcome
General
Domestic
For heavier and more valuable items the advertised shipping costs are for mainland UK (less Scottish Highlands)
For Scottish Highlands, Northern Ireland, Isle of Man, Isle of Wight and other UK islands there will be additional courier costs - please contact us for more details
If there is an "Other Courier 48hr / 3 to 5 Days" option this means either ParcelForce 48, Tracked 48/72, 2nd Class Royal Mail or similar
European
For heavier and more valuable items the advertised shipping costs are for mainland EU Western Europe, for other areas such as islands, Non-EU, Eastern and Southern Europe there will be additional courier costs - please contact us for more details
Rest of the World
For heavier and more valuable items the advertised shipping costs are for mainland USA, Canada, Australia, New Zealand and China, for other areas please contact us for costs
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All of our products carry a minimum of 30 days RTB warranty (unless stated otherwise), most have a 60 day RTB warranty. A majority of our products are second user and will show normal signs of use - any excessive signs of use will be clearly stated in the listing. Our images are nearly always of the actual item you are buying - however with listings with more than one item this can not be guaranteed.
Also please remember that second user network equipment may have the original users configurations and passwords that may require re-setting
Where necessary items that require static protection will be wrapped in either anti-static metallic bags or anti-static pink bubble bags.
Items such as motherboards may have BIOS passwords - these are easily re-set by either removing the CMOS battery for 30 mins or using the jumpers on the motherboard. OEM Motherboards, such as Dell, HP, Lenovo etc are made for the model of computer they came out and are not good generic replacements for non OEM machines as they require proprietary switches and connectors. Also some second user components may have residual dust.
Some items that are for sale may come with auxiliaries, this will be clearly said in the listing. For clarification purposes - if it is not detailed in the listing or gallery image please presume it does not come with them, ie drivers, cables manuals etc
Listings that advertise a single hard drives will show the image of the item your are buying. In listings with more than one available (or originally listed with one than one available) details such as firmware, DCM, MLC, DCX numbers may differ from drive to another. If you need confirmation that the drive advertised is the same as the one in the images - please send a message and we will confirm this for you.
Hard Drives that are pictured with a caddy will come with a caddy - but occasionally may have different logos to the one pictured
You are welcome to return any of our products within the stated period. All we ask is that you send the product in the same condition and packaging it was sent in.
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