Tic Tac Tiles FAQ
1. What is the size of each sheet? How do you measure it?
There are 5 ~10 sheets in a packet. Depending on the design, the size of each sheet is Height: 24~30cm. Width: 24~30cm.
When two or more sheets are applied, the overlapping area is reduced by 0~4.5 cm. There are no edge pieces. You need to cut a sheet to make a straight edge. It usually needs 15-20 sheets to cover 1sqm.
2. Can I put it on existing tiles? What surface can be applied?
If your tiles have smooth surfaces, you can apply Tic Tac Tiles over existing tiles including grout lines.
* Partial list of ideal surfaces for Tic Tac Tiles: smooth ceramic tiled splashback, smooth glass tiles splashback, wall panel(acrylic), wall linoleum, mirror, wallpaper.
* Partial list of dusty and porous surfaces that are NOT recommended: stucco wall, stone wall, unfinished wall(gypsum or plaster), unpainted plywood.
3. Are they suitable for use behind the cooktop in a kitchen?
Tic Tac Tiles are humidity & heat resistant. It's also not damaged by hot oil. It is suitable for use in kitchen or bathroom splashbacks.
To install Tic Tac Tiles behind a gas cooktop without a protective rear panel, allow a length of 30 cm, above the surface to prevent the tiles from coming in contact with open flame.
4. Are these bendable? Can I cut tiles easily?
Tic tac tiles are bendable. The tile is 3D and the thickness of the tile is about 2mm. You can easily cut Tic Tac Tiles with a box cutter or a pair of scissors.
5. What is the material of the tile?
Tiles are molded plastic as a kind of epoxy. Tiles are 3-D gel effect self adhesive wall tiles. Tic Tac Tiles are humidity & heat resistant.
It is suitable for use in kitchen or bathroom splashbacks. It looks the same as a real ceramic tile.
6. Can I use it in the shower? Is it waterproof??
We do not recommend using our tiles in the shower.
The surface of our tiles is waterproof, but overlapping parts can be weakened in places where there is a lot of water like a shower.
Please make sure that your walls are completely dry, and put overlapping parts carefully when you install tiles.
After that, there should be no issues with the moisture.
7. Is it suitable for painted plywood?
If your plywood have smooth surfaces, you can apply Tic Tac Tiles onto plywood. For optimal adhesiveness, you can also gently scrub surface using a soft sand-paper to soften the rough surface.
8. How do I clean it?
For cleaning, simply use a sponge to restore the shine of Tic Tac Tiles.
Use a mild non-abrasive household cleaning product such as dish soap, a cream cleanser or a glass cleaner.
9. Do you have a retail shop? I want to see a sample.
Unfortunately, we currently do not have a retail shop.
If you want a sample, we can order 1 sheet for the sample.
10. Is it possible to pick up? Can you send it by express?
Pick up is not possible. We will ship it as soon as possible.
You can choose express post when you place your order. It usually takes 1~2 business days.
11. Is there a phone number?
We currently do not contact customers via phone.
If you have any questions, please E-mail or send a message on the web page.
12. How do I remove Tic Tac Tiles?
In order to remove the tiles, you need to apply concentrated heat(use a hair dryer) and then use some force to pull the tiles off.
If you stick it on ceramic tiles, it will leave no residue, but if you put it on painted wall, you may lose some spots on the painted wall.
13. Can it be used for caravan or camper?
It is very lighter than ceramic tiles. It is perfect for your caravan.
Just check the smooth wall surface and the temperature inside the camper. During installation, the ambient temperature must be at least 18 °C and should not exceed 35 °C.(not too hot and not too cold.)
14. What is the return policy?
If you have not used tiles, you can return tiles in 2 weeks.
If you need to return an item, Please email us with your order details or send us a message on the webpage.
The buyer is responsible for return postage costs.
