We are UK based professional sellers with a Decade of selling experience.

Media and electronics experts providing best buying experience to thousands of happy customers every month.

We at TapeCity take pride in our service which we provide to the customers with extremely soft manners.

All our products are low priced brand new & factory sealed. When you Purchase at TapeCity know that you are buying the right product for the right price.

If you require a faster mail service please use our main site www.thebeststock.co.uk you can still pay via PayPal or your Debit/Credit card 24/7.

Before leaving negative feedback please give us the opportunity to resolve any issues you may have.

We will endeavour to answer all email within 24 hours during the working week. (Monday to Friday 9am to 5.30)

We accept eBay payments (this is new service on eBay please look through google)

We aim to ship all our orders within 24 working hour after receiving a clear payment.

Please be advised standard delivery can take 2 to 5 working days (excluding any kind of holidays i.e. weekends etc)

In line with eBay return policy all returns accepted within first 30 days of purchase. After that it will be subject to seller’s approval based on the warranty of the product.

As well as your statutory cancellation rights, you can return most products from the eBay sites to us within 30 days of receipt of the products if the products are complete and are in an unused and undamaged condition.

Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete.

The same exclusions apply to our Returns Guarantee as for the right if withdrawal. The following products thus cannot be returned under the Returns Guarantee (unless defective):

• Products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
• Sealed audio or video recordings, blank media or of sealed software if unsealed by you after delivery;
• Goods made to your specifications or clearly personalized;
• Goods which may deteriorate or expire rapidly;
• A service, if the supplier has fully performed it and you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started;
• Digital content (including apps, digital software, ebooks, MP3, etc) which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that the supplier could start to deliver it, and that you could not cancel it once delivery had started
• Newspapers, journals or magazines with the exception of subscription contracts;

Returns Costs & Methods

We will refund the cost of sending an item back to us if it’s is found to be defective, damaged or incorrect within the first 30 days of order. Otherwise all costs of return will be borne by the buyer.

If your return is not the result of our error, and you’re using a pre-paid return label, we’ll deduct the cost of the return from your refund. For returns from within the UK, costs start at £3.99.

Please note that returns that contain multiple items, or large items, may cost more.

You can contact us on normal working hours. If you have any queries, please contact us via ebay.