We are a UK-based supplier and as such if you are purchasing goods from outside the UK that exceed £18/€22 in a single order you may be required to cover customs import fees and local VAT before receiving delivery of the goods. Please note we are not liable for these charges and these additional payments should be considered before completing your purchase. For further information relating to your local country import fees please visit your local government tax authorities website.

If you do not require it anymore or feel it is not as described, please contact us immediately. We offer replacement and or full refunds. Please note that opening 'Case - Negative Feedback or Neutral Feedback' does not help anyone. In fact, it is a time-consuming procedure for eBay and vendor. Instead, we kindly request you to contact us directly via eBay messages to resolve any issues. We assure you that we will try our best to resolve any issues.

We offer a simple returns policy. If you are not satisfied with our product, please return it to us unused within 14 days and we will issue refund. If you don't want the item for any other reason postal charges are at your cost. Any return, please send by recorded post only.  When sending goods back for returns please provide the return reason and please ensure that you include all the relevant details such your eBay id, your email address, the item number and your full contact details otherwise this will result in a delay or your return item not being processed.

We always try our best to send your order(s) as quick as we can however occasionally delays can occur in the post by Royal Mail. If you do not receive your order in 5 working days after your purchase please get in contact with us via email through eBay messages. UK Delivery, We use Royal Mail 1st Class & 1st Class Recorded which is normally 1- 3 working days but not guaranteed as it`s not in our hand.

Europe & Ireland - Royal Mail 1st Class Airmail, International signed for DPD Express, normally 2 - 10 working days, but not guaranteed. USA, Canada & Rest of the World - Royal Mail 1st Class Airmail, International Signed for DPD, normally 3 - 15 working days, but not guaranteed. Please also check at the local sorting office where items are normally held due to items not fitting through letterboxes. Thank you for your understanding on this matter.

We accept payment via PayPal, Bank Transfers, and Credit Cards. Please make sure shipping address is correct upon placing your order as we will only ship to the PayPal address. We aim to dispatch your item(s) the same day where possible or within 1 working day Mon-Fri. We use a range of couriers including Royal Mail, DPD, Hermes, Yodel, Interlink and UK Mail.

We always try our best to send your order(s) as quick as we can however occasionally delays can occur in the post. If you do not receive your order within 5 working days after your purchase please get in contact with us via email through eBay messages. We also offer a 24 hour (1 working day) option for a very competitive price for those customers who require the items more urgently so please selected next day delivery on check out for this option.

If you are happy with your purchase and service from us, please kindly leave us 5-star positive feedback which is important to us.  However, in the unlikely event you are not happy with your purchase, please do not hesitate to contact us via the eBay messaging system before you leave us a lower rating.

We can resolve the issue for you accordingly. Our dedicated customer team will try everything we can to resolve the issue for you.

If you have any questions or concerns please message us via eBay Working Days: Monday - Saturday  Working Times: 8.00 AM - 6.00 PM Note: Please use only eBay messaging system instead of emails.