We Accept PAYPAL Only.
Payment MUST BE MADE within 7 business days after the end of the auction , otherwise we reserve the right of cancel the order and re-selling the item.
We offer free postage within the UK on most of our products unless stated otherwise.
Postage charges for oversea purchase are determined by location and weight.
Dispatch Times - We normally dispatch orders within 24 hours (Mon - Fri only).
All the goods are shipped from our UK warehouse.
Goods normally take 2-5 working days but please allow up to 14 days for delivery in case of postal delays
If in doubt then please get a quote by emailing us before purchasing an item
If your goods cannot be delivered for any reason and returned to us, the costs of the goods will be refuned in full less a £2.99 charged to cover packing and adminstration costs
If it becomes apparent that your order has been lost in the post, we will re-send your order at no cost to you after confirming the lost with courier services. Please allowe up to four week for courier service to confirm the lost.
For your peace of mind and in compliance with the distance selling law, we offer a 30 day money back guarantee, if for what any reason, you may return your item for a full refund. The buyer is responible for return postage costs. You must inform us of your intention to return within 30 days.
Please note that the item must be returned to us in the condition that it was sent out in along with the original/correct packaging.
PLEASE INSPECT YOUR GOODS UPON DELIVERY. IF YOU SUSPECT ANY DAMAGE HAS OCCURED TO YOUR ITEM OR IF THE PACKAGING LOOKS DAMAGED, THEN PLEASE SIGN THE DELIVERY NOTE AS `GOODS DAMAGED` OR REJECT THE DELIVERY."
For reason of hygiene to other, we do not accept return of underwear if seal package has been broken.
If you are satisfy with our products and services, please left us a positive feedback. Your good feedback is very important to us.
If you are unhappy with any reasons, please contact us before lefting a negative/netural feedback, we will try our best to solve it out for you.
You can also email us directly through ebay via ebay messages we will reply your message as soon as possible.(usually within 24 hours)
We care about each of our valued buyer and do our best to resolve any issues, if there is any problem or question, Please feel free to email us.