Our Policy:
*MAKE SURE YOU READ THIS*
If you use an incomplete shipping address, (i.e. you forgot to use your Apt #) you will be responsible for paying an additional charge to reship your order.
Every order is processed and shipped within 2-3 business days of your payment clearing.
Our shipping department is open Sunday-Friday from 9am-6pm EST
We do not ship on Saturday, or Holidays.
If you require a faster method of shipping please contact us before purchasing to make sure you can be accommodated.
Every order is handled with care and expertly packed in bubble wrap and/or peanuts. You can rest assured that your order will make it there in one piece.
It is the buyer’s responsibility to read all the details and ask any questions before placing a bid or making payment.
Returns will ONLY be accepted within 14 days of purchase.
Items MUST be received in original condition. Buyer is responsible for ALL return fees and a 10% restocking fee will be deducted.
ADDITIONAL INFORMATION
- Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a "PERFECT 5 STARS". When you rate the shipping please take our handling time into consideration. Your recognition will make us more confident to develop business and serve you better.
- Our goal is to make sure you are a happy buyer and enjoy shopping with us. Please email us before leaving any 1 or 2 Star ratings, negative feedback or open any dispute. We understand the concerns and frustration you may have, and will do our endeavor to resolve the issues. Please give us the opportunity to resolve any problem. Thank you!