We only accept Paypal (major credit cards) on eBay. For specific requirements, please feel free to contact us.
All the items will be sent out to your PayPal Address within 1-2 business days after receiving your cleared payment. Orders made on Saturday, Sundays and holidays will be processed on the next business day and will be shipped within 24 hours.
Most items will ship to Alaska, Hawaii, U.S. territories, and internationally for an additional fee, but please refer to the Shipping and Payments tab to view our shipping rates.
Please allow 3-10 business days for US/UK/AU/Canada/Japan/South Korea deliveries and 10-20 business days for international deliveries. Some shipments may take longer subject to your local customs authorities.
5STARSC ships with FedEx, USPS and DHL Ecommerce.
International Buyers:
- Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are on buyer responsibility.
- Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
We understand that sometimes an item may not turn out to be just what you need. Refund or replacement request is available within 2 weeks after parcel received & in original condition and packing.
Please contact us before returning items and we will provide the shipping address. DO NOT send without communication.
Feedback is important to all of us participating in the eBay community. We are always working hard for maintain high standards of excellence and strive for 100% customer satisfaction. So your POSITIVE + FEEDBACK is very important.
Our goal is 100% customer satisfaction and FIVE-STAR feedback. If for any reason you don't feel you can give us a positive feedback or a 5 star DSR score (Detailed Seller Rating), let us know. We will do whatever we can to right the situation.
If you have any questions or concerns, please contact us right away. We're here to service you and to ensure that you are completely satisfied.
We can be reached through the eBay contact seller option.
We try to respond to emails ASAP. However, please allow 12 - 24 business hours for us to get back to you.
Our offices are open: Monday - Friday 9:00 AM to 6:00 PM, closed on Saturday, Sunday and major holidays.
