Please bear in mind that the item we sell is an original design by DogLemi. There are some versions on eBay which are not genuine - the only way to tell an original item is to find a DogLemi patch on the bottom of the coat.
100% genuine!
If you would like to order in BURGUNDY or CHARCOAL BLUE
Red, Yellow, Pink, Orange, Blue, Black- high quality, reflective. These jacket have an innovative zip system on the back, which makes them suitable for use with both HARNESSES and COLLARS! Simply adjust the two zips to leave a gap in the desired position to attach your dogs lead.
Features: lightweight, very warm, easy to clean,machine washable, soft and comfortable, easy to put on, high quality, heavy duty, reflective line, hole/zip at the neck/back of the coat to ensure your lead can fit through
We kindly ask you to measure your pet using the size chart, especially the CHEST measurements. If you are unsure between two sizes, we will always recommend you to purchase the larger size.
How to measure your pet:
(please allow some room for comfortable fit)
shipping and returns
In 100% of occasions, we send out our items the same or next working day after purchase.
Unfortunately we DO NOT do EXCHANGES because we cannot guarantee that the item you would like to receive will still be available after you send back your original, also our
items are priced differently depending on their size.
We DO accept RETURNS, (with the exclusion of personalised items) and are always happy to issue you a full refund.
All returns MUST be carried out through eBay by opening a returns process!
All returns MUST be trackable!
All returns MUST be unused and undamaged in original retail packaging
To return an item:
1. Find the item in your PURCHASE HISTORY in My eBay.
2. Select RETURN THIS ITEM from the “I’d
like to...” dropdown menu on the right.
3. Please follow the instructions via this option.
4. Enter the TRACKING/REFERENCE NUMBER into the field provided in the returns process on eBay so that eBay can monitor the process and let
us know when it's time to give a refund.
With accordance to eBay rules, the refund will be issued within 2 working days after we receive the item back.
terms and conditions
Our items require immediate payment, therefore we would greatly prefer it if you used a Paypal account to make your payment. However, if you cannot, or if there is a problem with your account, please contact us to arrange a different payment method, as we can accept postal orders, cheques etc. Please note that if you are using one of these alternative methods, your item will not be posted until the payment has cleared.
Your feedback is very important to us! Please contact us if you cannot leave positive feedback with a 5 star Detailed Seller Rating as we are always here to assist you and would like you to be pleased!
