Performance Driveline Policies:
Payments:
Contact must be made within 48 hours of sale
Payments for items purchased must be received within 7 days from sale
Shipping:
All items that are listed with “Free Shipping” come with standard, ground shipping
We do not guarantee transit times
All return shipping charges are to be paid by the buyer- we will not refund ANY shipping charges
· The ONLY exception for refunded shipping charges are in regards to late Express shipments and are at the discretion of our shipping company- Absolutely no guarantees
If damage during transit occurs, the buyer MUST have paid for shipment warranty in order to be eligible for a replacement shaft at no cost
Returns:
Subject to the following conditions, Performance Driveline will issue refunds on products returned in their original packaging and undamaged if received within 14 days from the date of purchase:
A return request must be received within 14 days of sale
All returns request must be approved by our faculty- No returns will be accepted without approval- You will receive an RGA number upon approval for the return request
No product will be accepted for return if it has been installed, attempted to be installed or used
All returns must be received within 7 days of RGA being issued
A 20% restocking fee will be charged on all returns- No Exceptions
Please make sure to package your return properly- any damage PRIOR to receiving the returned product will be deducted from credit refund
Absolutely NO refunds or returns on special order or custom items
Refunds are issued on 1st and 14th of every month ONLY
**TO AVOID RETURNS AND FITMENT ISSUES, PLEASE READ THE ENTIRE AD TO ENSURE COMPATIBILITY OR CALL US
Warranties:
All of our new drivelines come with a minimum three month- unlimited mile warranty
The warranty DOES NOT cover negligence or improper use
All warranty claims MUST go through our faculty- We will need pictures/videos of item and specifics on damage
We are NOT responsible for any damage to vehicles- we will only warranty and cover our own work
Contact:
Performance Driveline
661-633-2303
Business Hours: 8:00AM-5:00PM (PST) M-F