UK
Hermes (standard service): Free
- Despatched same day Mon - Fri (if the order is placed before 4pm).
- Orders are delivered within 2 – 4 working days after despatch.
- This is a tracked service.
Royal Mail (1st class recorded) £2.00
- Despatched same day Mon - Fri (if the order is placed before 4pm).
- Orders are delivered within 1-2 working days after despatch.
- This is a tracked service.
Royal Mail (special next day guaranteed) £6.50
- Despatched same day Mon - Fri (if the order is placed before 4pm).
- Orders are delivered the next working day after despatch.
- This is a tracked service.
International
Royal Mail (international tracked & signed for) £13.
- Despatched same day Mon - Fri (if the order is placed before 4pm).
- Orders are delivered within 3-5 working days after despatch.
- This is a tracked service.
Returns:
- If for any reason you wish to return your item you may do so. Please ensure the following points are adhered to:
- You must message us with your intention to return within 7 days of receiving the item.
- A return case must be opened via eBay.
- The item must be back with us within 30 days.
- The item must be received back in a brand new/unworn condition, free of any perfume smells or makeup stains. Please be weary of this when trying your purchase on.
- Please ensure you include your eBay user ID in your return, to ensure prompt refund.
- Note: the item will remain your responsibility until it has been received back by us, so we would recommend youto use a tracked service for your return.
Exchange:
- Message us with your intent to exchange.
- Once we have confirmed availability of your exchange return to the address below. Please ensure you includeyour eBay user ID in your return.
- We will not charge any additional amounts to send out a replacement size or colour.
Feedback:
We aim to deliver an exceptional service. If for any reason we are unable to resolve your query immediately, please co-operate as we will always endeavour to have this resolved as quickly as possible. We would appreciate your positive feedback.
A little about us:
- We are a UK based retailer offering Ex UK Chainstore brands at a fraction of the retail prince.
- All items are 100% Genuine as per the brand advertised.
- Items are purchased from the brand manufacturers and include, end-lines, cancellations and over-runs. (None of these items are returns or faulty stock).
- As per UK re-sale law we are required to snip the brand labels. This is to prevent shoppers from returning items to the brand store for full refunds. (prevent fraudulent activity)