About Us

Pred8tor Online Store, Apple Mac Repair Centre Birmingham and our eBay shop (AppleMacRepairs) are owned by Pred8tor Services Ltd. UK registered company based in the Midlands. We sell thousands of electronic products both on and offline. Being Apple Mac Repair/Upgrade Specialists we sell many Apple accessories and components for Macbook, iPad and iMac systems. Genuine parts supplier we also have a huge stock range of refurbished parts and with technicians on hand daily we are always here to help with technical queries and support. Pred8tor stock products in the UK but sell them worldwide. Fast dispatch and speedy delivery to UK, EU, Europe, USA and beyond. We guarantee next day delivery to the USA with zero custom fees. (orders under $600). Withe product lines ranging from Apple Mac Logic Boards, LED/LCD Screens, Bluetooth Speakers and keyboards, TV Smart boxes, Smartboards, SSD (Solid State Drives), Hard Drives, Motherboards, Computer Accessories, PC Components and much much more! If you cannot seee it on or eBay store, our Amazon stores or our website just contact us we will be able to source most products at a very competitive price and deliver them fast to you wherever you are i the world. Bridging gaps and making technology affordable and accessible. We pride ourselves on working with Conservation parks in Africa and have sent technicians to the continent in beautiful places like Kenya, bringing technology to the save the rhino and save the elephant fronts, visit our Facebook page at https://www.facebook.com/birminghamlaptoprepairs and our twitter page https://twitter.com/applemacsrepair and see what we have done to help @runningforrangers with modern technology and Smart-Boards. Authorised Smart-Board reseller, configuration and fitting available from UK to Africa "it's what we do..." Pred8tor Services Ltd Co.Reg.No. GB09434963

Payment

Our eBay store takes Paypal payments by default at checkout on all purchases. We also ship to countries that are not accessible at checkout. So if you wish to pay by another method and we can take payments via credit card/debit card with our Worldpay merchant portal, or maybe pay via instant bank transfer or BACS, we also allow payment on collection on some items, for any of these services please contact us directly, we will let you know how to make payment, where and when to collect (charges may apply for collection), also whether we can ship the item to your country and the additional fees involved for standard or express delivery. We offer express delivery worldwide to all destinations that we ship to. We are PCI compliant and a UK registered company please do not be offended if we cannot accept certain forms of payment on particular items, or we cannot ship some products to your country, these are industry standards and security policies put in place by our payment providers, our bank and also our shipping companies.. We also only ship items to registered Paypal addresses do not ask us to ship an item to an address other than the registered payment address as again this is against security policies for both Paypal and card payments Pred8tor

At Pred8tor we Use WORLDPAY merchant card services .. PAYPAL - paypal@pred8tor.com ... PAYPAL HERE ...

BACS/CHAPS and DIRECT DEBIT by GoCardless

Shipping

At AppleMacRepairs eBay store and Pred8tor Services Ltd we are uniquely positioned to offer all our customers the best shipping services in the UK from a collection of the world's best logistics providers. At Pred8tor we do not limit ourselves to one courier company and therefore limit our customers to one price band per location. We offer FREE shipping and low cost shipping from Royal Mail 1st class postal service and also fast FREE 24/48hr shipping from Interlink courier services. We offer a next day and 2-3 day service to EU countries and 2-5 day service to Europe. What really make Pred8tor stand out in logistics and delivery is our ability to offer next day delivery to the USA guaranteed (West Coast) and 2 day service to the rest of the USA and Canada (excluding hard to reach locations like Alaska and off coast islands). For products under $600 there is now NO import duties and our fully tracked service means our USA based customers can get their hands on our products as quick if not quicker than our UK customers. This service is affordable, and an item weighing between 500 grams to 2kg can be delivered to the USA for under $20 approx. We also offer worldwide fully tracked shipping to almost every continent on the planet, if your country does not come up during checkout NO PROBLEM just contact us we will let you know the cost for standard and express delivery to your home/business worldwide and send you a link to purchase the item from our ebay store at an affordable price no matter where you are!

NEXT DAY DELIVERY TO THE USA from £15 ($20) approx, fast tracked shipping. We also offer a low cost standard rate to Germany, France, Belgium, Spain, Italy and surrounding countries starting from £4 (€5) approx for those smaller, cheaper items that the shipping usually makes them too expensive to buy from the UK. couriers we use to bring affordable, reliable shipping to customers throughout the world .... TNT, DPD, DHL, Federal Express, Royal Mail, UPS and Interlink Express

Returns

At Pred8tor Services Ltd all our products (except for those clearly marked for spares/repair not working only!) have a 14 day RTB guarantee as standard unless otherwise stated. As long as the item is returned unopened in its original packaging in an unused and re-sellable state these will be accepted back into stock with a valid RMA. Delivery charges will not be refunded unless agreed prior to return by senior management and all expenses for returning the item to ourselves is to be paid by the customer this will also not be refunded unless prior agreement by senior management. All products that have been opened also carry a 30 day return to base warranty. After which time the manufacturers warranty takes effect (usually 1 year from date of purchase) again unless otherwise stated. This applies for all "new" items except, laptop, PC, Mac & other electronic components. If the security seal of a hard drive, logicboard, motherboard, RAM memory, processor or similar item has been broken, this item cannot be returned unless deemed faulty. Pred8tor does not allow nor sell its refurbished or new components for customers to use for testing purposes then determine it was not the hard drive at fault for example but another component and return said part after installation. Under NO circumstances are Pred8tor products to be used for testing, diagnostic or trial purposes. Any item used for this purpose will not be accepted back into stock and the returned item will be refused, DO NOT use our components for testing purposes and please check the items exact part number NOT the model of the computer or product it came out of (for example an iMac 27" A1312 can take 4-5 different logic-boards) fitting incorrect parts can cause damage or failure of the working, supplied component, if unsure please ask our technicians and staff are here to help. Once any product has been opened if it is not returned in a resell-able condition as NEW then a restocking fee will be charged usually 25%-50% of the items cost, but management reserves the right to charge more or refuse any refund if product is not in a state to be sold again as NEW. All return costs are responsibility of the customer and postage fees will not be refunded under any circumstances.

If in the unlikely event your not happy with your purchase or you have purchased an item in error and just want to return the product within its 14 day RTB warranty, please contact our returns department who will be happy to help and issue you with a returns code RMA. Please do not ship items back without first getting an RMA issued from our returns department. Items received without an RMA may not be traced back to its original purchase or may not be logged back into stock. we will not be held responsible for items lost or missing that have been shipped back without prior authorisation and an RMA code. If accepted additional administration charges may apply.

Contact Us

Contact Details

TELEPHONE NUMBERS
Customer Services: 0800 014 9970
Calling From A Mobile 0333 323 0234
International +44 (0)1212275330

BY EMAIL sales@pred8tor.co.uk

Opening Hours Our Retail Store and Repair Centre is Open
Monday-friday 9:30am-5:00pm
Saturday 10:00am-4:00pm

However Online stores are open 7 days a week 365 days a year and emails are answered 7 days per week till late each evening. Orders are processed on the same or next working day and we will always endeavour to answer queries or enquiries within 24hrs but mainly we try to reply within a few minutes on a working day and within 24hrs at all other times.

Holiday periods and/or delays in order processing because of Xmas and Bank Holidays will be notified via a notice on our eBay stores and websites.

Return Address for RMA or warranty returns:

Pred8tor Services Ltd (Apple Mac Centre)
Unit E8, Castle Vale Enterprise Park
Park Lane, Castle Vale, Birmingham B35 6LJ

If you are unhappy with any purchase from Pred8tor Online before opening a case on Paypal or eBay please contact us directly we are here to help, and will always do our very best to replace, repair under warranty or within 14day RTB apply a refund.

Our Repair Centre, for all your Apple Mac, Laptop and Computer Repairs/Upgrades
Block E8, Castle Vale Enterprise Park, Castle Vale, Birmingham, B35 6LJ