The lightweight table is perfect beside a sofa or armchair and can also be used as a laptop table.
General Information:
We endeavour to dispatch all orders
placed within 1 working day.
Please note that we do not work on
weekends or bank holidays, and courier companies do not collect or deliver on
weekends or bank holidays.
Our opening hours are Monday-Friday 10am
- 5:30pm. Orders placed after 10am on Friday will be dispatched from our
premises on the following Monday.
Our default shipping courier is royal
mail, but some orders may need to be diverted to other carriers, for different
reasons such as due to size/weight/product restrictions or for any technical
reason.
Please note that we can only dispatch
to the address you provide as the delivery address on your PayPal payment. We
are unable to accept change of addresses over email. but PayPal does allow you
to change your delivery address when making payment.
In case of undelivered parcel
returned to us, indicating not called for or due to un-identified address/
wrong address, we will issue refund of the product only and postage cost will
not be refunded as it’s already paid by the company while sending the item as
well as we will be charged by courier for returning it back to our warehouse.
In free p&p items, we will deduct 20% from total price to cover postage
& packaging charges. If you still want the item to be re-sent you need to
place new order or must pay the applicable postage charges via PayPal.
Surcharge for carriage will apply to
the following postcode areas depending on the item so, please contact us before
purchasing.
AB30-38, AB44-56, BT, FK17-21, G83,
GY, HS 1-9, IM, IV, JE, KA 27-28, KW, PA 20-99, PH 15-32, PH 49-99, TR 21-25,
ZE
ORDER CANCELLATION
We always try to keep our inventory
and stock level up to date to fulfil all your order on time and to avoid the
order cancellation from our side but in some cases due to various unforeseen
circumstances; we are unable to fulfil your order and must cancel it. In such
cases we will notify you as soon as possible and full refund will be issued
promptly.
We reserve the right to cancel the
order if there is any issue with stock or any other issues. Also prior to
placing order with us, you can email us to ensure either the item is available for
immediate fulfilment or you need any additional information, we will respond
you within 24 hours (Monday to Friday).
RETURN POLICY
We
try to be fair and accurate with all our auctions and descriptions. Please read
each auction and bid carefully.
You
can return a product for up to 30 days from the date you purchased it.
We
do not offer refund without returning the item at any situation. Any product
you return must be in the same condition you received it and in the original
packaging. Please keep the receipt.
You
will be responsible for paying for your own shipping costs for returning your
item. Original Shipping costs are non-refundable. If you receive a refund, the
cost of original shipping will be deducted from your refund.
We
will make every attempt possible to resolve the issue if we made a mistake. (It
happens). Please do not assume a mistake is intentional. Let us know if our service
could be better!!
If
the items are not as described or received faulty goods, we will offer a
Merchandise Credit. In most cases this will be minus shipping and eBay fees,
although if it was a blatant mistake by us we'll pick up everything. Bottom
line, we want you happy!
REFUND POLICY
We
do not offer refunds on any item unless is grossly misrepresented. If a refund
is given it will only be for the cost of the item. Shipping and Handling charge
is non - refundable. 15% Restocking fees will be charged.
Once
we receive your item, we will inspect it and notify you that we have received
your returned item. We will notify you on the status of your refund after
inspecting the item.
If
your return is approved, we will initiate a refund within 3 to 4 working days to
your PayPal (or original method of payment).
FEEDBACK POLICY
We
give you the information that is supplied by our vendors. If this information
is incorrect, please email us before leaving negative feedback.
If
there is a problem, we can work together to resolve the problem. We have always
been extremely fair and always try to work with our reasonable customers.
Negative feedback doesn't go away and should only be left as a last resort! We
strive for positive feedback, harmonious relations and even some friendships.
CONTACT US
Please
email us through the eBay messaging system if you have any queries. Our opening
hours are Monday-Friday, 10am-5:30pm. If you email us outside these hours, we
will respond as soon as possible when we return to the office
Please
do not contact us using any other email address - these are not regularly
checked, hence please use the eBay messaging system.