PLEASE NOTE:
We are not responsible for providing an exactly matching colour for items you have purchased else where and we will not accept “item not as described” returns on this basis.
Please remember that you are buying online and that if you need to obtain an exact match, it would be better for you to buy locally rather than over the internet. Computer monitors and mobile phones all display colours in different ways and whilst we try to represent the colour of our product as accurately as possible in both name and in our images there is a chance the colour you receive will not exactly match your expectation.
For example, our version of “Coral” will not exactly match the “Coral” paint that you bought for your living room wall. This is because “Coral” covers a significant range of colours between orange and pink, and there is no single, universally agreed on standard for it (or for any other colour you can name).
Please be responsible and think carefully before purchasing as returns stating that we have not provided exact matches for objects that we have not even seen for ourselves can be very damaging to us and will be a big waste of time for you.
The vintage gold paper fan is made from kraft brown paper.
IMPORTANT: Postage & Packaging
Please understand that P&P pricing includes not just the postage cost but also packaging and labour costs. If you find the price on the label doesn’t match the price you paid, this should explain the difference.
Be aware that we primarily use the Royal Mail for delivery and that neither 1st nor 2nd Class postage is a guaranteed service. Ebay quotes the best estimate time, which does not reflect the reality of the Royal Mail deliveries. First Class items should be expected in 1-3 working days and for Second Class it is between 3-7 working days. Please buy in plenty of time and understand that if you do not, we cannot accept returns for items that arrive after your intended use has passed. We will do our best to dispatch last minute purchases quickly, but cannot be held responsible for the poor planning of the buyer or Royal Mail delays.
At certain times the Royal Mail may also have delays that are out of our control, such as the annual Christmas rush, Bank Holiday weekend, or the current (at time of writing) pandemic. Once again these obvious factors should be taken into consideration when purchasing and we expect our customers to have reasonable expectations during these periods.