General queries -
- If more information is required on any
of our items, or an order, please do not hesitate to contact us through
eBay messages (Mon-Fri 9am-5pm, Sat 10am-4pm). We aim to answer messages
within 24hrs Mon-Fri.
Payment -
- We accept PayPal, and all major credit/debit
cards
- Unpaid transactions will be dealt with
through eBay unpaid item cases. If there are any issues or queries
regarding payment please let us know.
Delivery -
- Orders are processed on the next working
day after payment is made. Orders are not processed on weekends or bank
holidays. Please refer to the estimated delivery date given on your eBay
order details.
- Parcels will be sent Royal Mail first
class or Interlink courier, please refer to the postage details on the
item for info.
- Please check your email for delivery
details re parcels.
- International orders - please request a
revised invoice if you are purchasing more than one item and we will amend
the postage accordingly.
- Orders are sent to the PayPal address
given at the time of purchasing. Should you realise the address is
incorrect please email us on david@iwanttights.com
(Mon- Fri 9am-5pm, Sat 10am-4pm), or send a message outside of these
hours.
Returns -
- We hope that your order is received
correct and in good order, but should there be an issue please contact us
through eBay messages or (Mon-Fri 9am-5pm, Sat 10am-4pm).
- Returns must be sent back within 14 days
and please include a brief note with the eBay user ID used to
purchase.
- Return postage is paid by the buyer.
Faulty or incorrectly picked items will have the return postage refunded
through PayPal. Please return in the same method as sent, i.e. first class
for small items sent first class.
- Return and contact address is -
Iwanttights.com
c/o
wrapping & converting
Unit E2a
Newton Business Park
Talbot
Road
Hyde
Cheshire
SK144UQ
We aim to
deliver your item quickly and we hope it arrives in good order. Should there be
any problems with delivery or the item please contact us as soon as possible so
we can correct the problem. We hope you never have to leave negative feedback
and we appreciate being made aware of an issue first.
***Add us
to your favourite sellers list and recommend our eBay store to your family and
friends!!***