Electronics – Items such as remote controls, modems, routers, phones, electronic toys, things with batteries, things that plug into a wall, etc., are tested prior to listing whenever possible. When an item cannot be completely tested, such as a remote control or a modem tied to a specific vendor that we do not have access to, we still test for “Out-of-the-box” functionality such as making sure they power on, the buttons respond, testable functions work, noises are made, etc!

Board games / Puzzles – In the case of open board games/puzzles, we try to refrain from selling those which we cannot verify if all of the parts are present. If any parts are missing, we will make note of it and if those missing pieces render the game unplayable, we will note that we are selling the game for parts/AS-IS. 

Clothing – Clothing is photographed and described as best as possible. Any damage or defects that we are aware of are noted in the description. We are aware that the color in a photograph may appear different based on a persons viewing device, but in most cases the buyer will be responsible for any costs of returning clothing items for non-defective reasons.

Software/CDs/DVDs sales are final. This is to combat piracy. If software requires a serial key, we try and ensure that the key is valid or usable first. All discs that are NOT factory sealed are first visually inspected by us, and should there appear to be any physical issues with the disc (deep scratches/scuffs), we run it through a computer based surface scanner to ensure it can be read from front to back. We only list media for sale that passes this test.

All other items we use our best judgment as to their quality, function, authenticity and condition.