AAA Grade Sew On Gems AB Crystals Diamonds for Arts & Crafts Sewing Trim

We use Royal Mail 2nd Class, 1st Class, Signed For 1st and 2nd Class and Special Guaranteed delivery options for our buyers. We provide free 2nd class Royal Mail delivery on some of our items and other services are chargeable according to the product and service selected. We will dispatch all our orders NEXT WORKING DAY after we receive your completed payment. Royal Mail, aim to deliver products that are 2nd class post within 2-3 working days within the UK and 1st class post within 1-2 working days. PLEASE BE AWARE 1ST CLASS POST IS NOT A GUARANTEED NEXT DAY SERVICE. 

International postage by Royal Mail to Europe & Ireland is 2-10 Working days, but not guaranteed. Royal Mail Standard Airmail to USA, Canada & Rest of the World is normally 3-15 Working days, but not guaranteed. If your item has not arrived within the time stated, Before contacting us we would kindly ask you to check at your local postal sorting office, as sometimes your items may be held there due to the size of the package being to large or sometimes because the package may need a signature confirmation from the customer. 

PLEASE KINDLY NOTE; while we do our best to ship out your item on time, there may on occasion be a delay with the postal service, which is out of our control. If you haven’t received your item on time please contact us before leaving negative or neutral feedback so we can look into this for you and deal with the problem efficiently.

To request an invoice that combines shipping please use the Cart feature in eBay to add items until you are done. Then hit the request total from seller button. If you don’t do it this way eBay will force you to make immediate payments for each item you buy and you will be charged excess postage in many cases.

PAYPAL IS OUR PREFERRED METHOD OF PAYMENT.

If you change your mind and would like to return the product that doesn’t satisfy your needs you can return the item in terms of exchange or a refund. It is the buyer’s responsibility to pay the postage charge to return it, unless the item is damaged or incorrect to what you had originally ordered.  The item should be in its original packaging and in a re-sellable condition. If in case the returned item is received damaged to us- buyer will be responsible for that. So please, make sure item is packaged securely. You can return the product within 7 days after receiving your item for a refund. Once the item has been received a refund will be processed.

We would appreciate your positive feedback and product review of your shopping experience with us. In case, if you are not happy with our products or services please contact us via eBay messaging, before leaving any negative or neutral feedback or opening a dispute on eBay or PayPal. All problems can be solved by good communication and we aim to make every effort to fix any problem.  We strive to improve our customer services as well as our products. We will aim to answer our customer’s query as quick as we can normally within 24hrs. We will provide you the best possible solution of your query.

You can contact me via email on eBay

Happy shopping!  :)