Customer Support
All domestic packages are shipped for Free (Unless other shipping method was selected during the checkout)
- We ship within two business days of payment, usually sooner
- Standard FREE shipping takes between 3-5 business days
- Expedited shipping takes between 2-3 business days
- Overnight shipping takes between 1-2 business days
We do not accept P.O. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS
Depending on the product purchased and the shipping location we use shipment and other fulfillment services like UPS, USPS, FedEx, AMZ Logistics etc.
We Ship Globally using ebay's GSP, the item is sent to a logistic center in KY and shipped from there to the rest of the world.
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
PLEASE CONTACT US BEFORE RETURNING AN ITEM. YOU MAY BE ELIGIBLE FOR A FREE RETURN SHIPPING LABEL SO THAT YOU DON'T PAY FOR THE RETURNS
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section).
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via eBay's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our ebay store!
VIVA brings 's advanced voice service into any vehicle. Enjoy an ever-expanding library of 25000+ skills. Get directions, play music, get a flash briefing of your day, shop online, and more. Just ask Alexa.
Voice-Activated Navigation
Just ask for directions and Alexa will open Google Maps or Waze to seamlessly guide you to your destination.
Music and Calls
Enjoy complete voice-control while you drive. Just ask Alexa to instantly play your favorite songs from music, Pandora, iHeartRadio, or Tunein. (Please note: Spotify will be available soon). VIVA syncs locally with your phone (nothing goes on the cloud) to call anyone on your contact list while Alexa calls other Alexa devices.
Car models with possible issues: Â
Acura : RSX Type S 2006 and ILX 2017. Audi : A5 2010. BMW : 325xi 2014. Cadillac :  ATS Premium  2014 and CTS 2014. Chevrolet : Malibu LTZ 2010. Chrysler : Sebring 2008 and 300 2014. Dodge : Challenger 2012 and 2018. Ford : Focus 2004 and Fusion 2010. Honda : Accord, Civic 2005 and 2007; Crosstory 2011; Fit 2015; and Odyssey 2007. Hyundai : Genesis Coupe 2011 and Tiburon 2004. Â
(Continued)
Infiniti: G35 2005, G37 2013 and G37 XS 2010. Jaguar: XE 2017 and 2018. Kia and Soul 2016. Lexus: GS 350 2007; RX 350 2015; NX 200t 2017 and RX 350 2011. Mazda: CX-5 2014; CX-5 Grand Touring 2015; CX-9 2016; Mazda 6 2009 and 2015; and RX-8 2008. Mercedes: C 250 Coupe 2012; C 300 2014; CLK350 2008 and SL550 2013. Nissan: Altima 2017 and 2018. Pontiac: Grand Am 2005. Subaru: Impreza 2010. Toyota: Scion tC 2006; 4Runner 2007; Sequoia 2011; Corolla 2016. Volkswagen: CC 2013; Golf GTI 2016; Jetta 2013 and Tiguan 2011. Volvo: S80 2008.
- Alexa Inside: [Updated,works with latest iOS]Amazon's voice service gives you complete voice control in your car. Just say the word to get directions, hear the latest news, shop online, play music, and more over Bluetooth, Carplay, Android Auto, or an Aux in connection. What You Get: Roav VIVA, Manual, Quick Guide, Happy Card, Skills Cards, 12-month warranty and our friendly customer service.
- Voice Isolation: 2 integrated microphones provide noise cancellation and accurate voice identification.
- High-Speed Charging: Dual charging ports equipped with Anker's exclusive PowerIQ technology deliver blazing charging speeds to both driver and passenger.
- Tap To Mute: Just hit the button to effortlessly mute and unmute the microphones, so Alexa is only listening when you want her to be.
- Note: Please check your car's outlet before purchasing. If your VIVA cannot be plugged in or has connection issues with your car, return it for a full refund in 30 days. Please check the list of unsuitable car models below. If you have other issues, contact us via Live Chat in the app. May have compatibility issues playing media via Bluetooth with Doge Caravan. Try connecting via Aux in/CarPlay/Android Auto.
Customer Support
All domestic packages are shipped for Free (Unless other shipping method was selected during the checkout)
- We ship within two business days of payment, usually sooner
- Standard FREE shipping takes between 3-5 business days
- Expedited shipping takes between 2-3 business days
- Overnight shipping takes between 1-2 business days
We do not accept P.O. BOXES - PLEASE PROVIDE A PHYSICAL ADDRESS
We Ship Globally using ebay's GSP, the item is sent to a logistic center in KY and shipped from there to the rest of the world.
- International customers are responsible for all duties and taxes
- Contact your local authority for questions related to the amount of duties or taxes you will be responsible for
In the event that you would like to return your purchase, we allow returns that are processed within the defined return date (the return date is to be found in the return policy/shipping and handling section)
Please contact us for a return authorization and the return shipping address. Please contact us for a Return Merchandise Authorization (RMA) number. We advise you to use a reputable carrier service when returning your goods. Please pack all returns appropriately.
- We ship globally Via eBay's global shipping program (GSP). Thus we don't cover returns for items shipped globally. Buyers returning such items will be refunded ONLY for the item's cost and not for the shipping.
- please check the Voltage information and make sure it matches the one in your country. In case it's not stated in the description, do ask us.
PayPal is our preferred method of payments it's the quickest, easiest and most secure way to pay for your goods or services online. PayPal offers buyer and seller protection should there be a problem.
If you do not have a PayPal account, to get started and buy your first item with us is very easy. Simply click on the 'Buy It Now' button and follow the eBay checkout steps. Select PayPal as the payment method you then will be given the chance to enter your card details in to PayPal's secure checkout in order to pay for your order. Once the payment has been made, you will then be given the opportunity to make your own PayPal account to make paying for your items in the future very easy.
Should there be a problem with payment please do let us know.
Customer satisfaction is very important to us. If you have any problem with your order,please contact us and we will do our best to make you satisfied, please do not leave a negative feedback before we resolve your problem.
We guarantee that your issue will be solved quickly.
As long as you are happy with your purchase of , please leave us a positive feedback.
Your feedback is very important to us it affects our search placement on eBay. We will leave a positive feedback for you in return automatically once we receive your feedback.
If you have any queries, please contact us via ebay. We usually respond within 24 hours on weekdays.
Thank you for visiting our ebay store!
VIVA brings 's advanced voice service into any vehicle. Enjoy an ever-expanding library of 25000+ skills. Get directions, play music, get a flash briefing of your day, shop online, and more. Just ask Alexa.
Voice-Activated Navigation
Just ask for directions and Alexa will open Google Maps or Waze to seamlessly guide you to your destination.
Music and Calls
Enjoy complete voice-control while you drive. Just ask Alexa to instantly play your favorite songs from music, Pandora, iHeartRadio, or Tunein. (Please note: Spotify will be available soon). VIVA syncs locally with your phone (nothing goes on the cloud) to call anyone on your contact list while Alexa calls other Alexa devices.
Car models with possible issues: Â
Acura : RSX Type S 2006 and ILX 2017. Audi : A5 2010. BMW : 325xi 2014. Cadillac :  ATS Premium  2014 and CTS 2014. Chevrolet : Malibu LTZ 2010. Chrysler : Sebring 2008 and 300 2014. Dodge : Challenger 2012 and 2018. Ford : Focus 2004 and Fusion 2010. Honda : Accord, Civic 2005 and 2007; Crosstory 2011; Fit 2015; and Odyssey 2007. Hyundai : Genesis Coupe 2011 and Tiburon 2004. Â
(Continued)
Infiniti: G35 2005, G37 2013 and G37 XS 2010. Jaguar: XE 2017 and 2018. Kia and Soul 2016. Lexus: GS 350 2007; RX 350 2015; NX 200t 2017 and RX 350 2011. Mazda: CX-5 2014; CX-5 Grand Touring 2015; CX-9 2016; Mazda 6 2009 and 2015; and RX-8 2008. Mercedes: C 250 Coupe 2012; C 300 2014; CLK350 2008 and SL550 2013. Nissan: Altima 2017 and 2018. Pontiac: Grand Am 2005. Subaru: Impreza 2010. Toyota: Scion tC 2006; 4Runner 2007; Sequoia 2011; Corolla 2016. Volkswagen: CC 2013; Golf GTI 2016; Jetta 2013 and Tiguan 2011. Volvo: S80 2008.
- Alexa Inside: [Updated,works with latest iOS]Amazon's voice service gives you complete voice control in your car. Just say the word to get directions, hear the latest news, shop online, play music, and more over Bluetooth, Carplay, Android Auto, or an Aux in connection. What You Get: Roav VIVA, Manual, Quick Guide, Happy Card, Skills Cards, 12-month warranty and our friendly customer service.
- Voice Isolation: 2 integrated microphones provide noise cancellation and accurate voice identification.
- High-Speed Charging: Dual charging ports equipped with Anker's exclusive PowerIQ technology deliver blazing charging speeds to both driver and passenger.
- Tap To Mute: Just hit the button to effortlessly mute and unmute the microphones, so Alexa is only listening when you want her to be.
- Note: Please check your car's outlet before purchasing. If your VIVA cannot be plugged in or has connection issues with your car, return it for a full refund in 30 days. Please check the list of unsuitable car models below. If you have other issues, contact us via Live Chat in the app. May have compatibility issues playing media via Bluetooth with Doge Caravan. Try connecting via Aux in/CarPlay/Android Auto.
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