Product Description
5 Tier Saucepan Stand Kitchen Display Shelf Rack
Storage Solution
Apollo Chrome Saucepan Stand
5 Tier
Easy Storage; Easy to clean
Easy Assembly; no tools required
Size : 28x28x80 cm
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Payment & Postage
Item quantity above shows the
quantity allocated to this shop by our automated system. If you require a
larger quantity we will request you to get in touch with us so we can confirm
if we have more of them available. Upon receiving the payment of the order your
item will be dispatched within 48 hours from our warehouse in Glasgow. Further
we will request you to add an estimated time of 3-5 working days by the Postal
services on top of it for calculation of an estimate of time it will take for
the item to reach you. Further note that we always send an email informing
customer of when the item has been dispatched. We accept Payments via Papal and
unfortunately cannot take payments over the telephone.
You can also send us payment via
cheque (UN-crossed) or postal order but in that case we will recommend you to
send them via Recorded post for ease of mind. Further note that the day we
receive the payment via Quench it will take 5-7 working days to be cleared
before we can dispatch the item to you. Most of our items will be sent via
Royal Mail standard but if the weight or dimension of the item exceeds the
Royal Mail we will use Parcel force or DHL 48 hour’s service to send the item.
Further note that unfortunately due to the surcharges placed on us for shipping
to non-mainland UK addresses we will have to transfer the cost to you. So in
case if you live outside the main British Isle we will request you to get in
touch to get an exact quote for the postage charges.
7 Day cooling Off Period
(Distance Selling Act 2000)
This regulation gives you the
right to cancel you reorder for any reason within a cooling off period of 7
working days after you have received your goods. To cancel you need to contact
us within the cooling off period. The cooling off period allows you to examine
the goods as you would be able to in a retail store. It does not however give
you the right to try out the goods.
The goods need to be returned in
their original condition (with any seals and shrink-wrap intact) within 5 days
of cancellation. You are responsible for the costs of returning the goods to
us. Once we establish the returned goods are in re-salable condition, we will
issue you a full refund for the price you paid for the goods (minus our
shipping costs). If the returned goods are not in re-salable condition we
reserve the right to refuse the return and send the goods back to you.
Faulty or Damaged Goods
In the event that you receive
faulty or damaged goods, please contact us within 3 working days and describe
the damage so that we can take an appropriate action. Please take notice
of any damage to the shipping material. We may ask you to email us a digital
picture of the damaged goods or send the product back to us for inspection
(within 7 working days).
We will either replace the product
or we will refund your payment in full (including the shipping costs). If the
product is faulty and we ask you to send the product back to us for inspection,
your shipping cost will be refunded too. If no fault is found, the goods can be
returned at your expense or a refund can be issued not include postage,
packaging charges and a 10% restocking fee.
FAQ
Have not received the item yet?
We will also like to request you
to allow 10 working days from the dispatch of your order before you get in touch
regarding delay in receiving of your item. Further we will recommend you to
check the following
things:
1. Have you checked with your neighbors if it has not been left
with them?
2. Has it been left outside your house in a safe place in case if the parcel
was big for your letter box?
3. Have you checked with your local sorting office to see if any package has
been returned to them as being undelivered?
If you have checked the above and
you still do not have the item, please do not worry at all - we will not back
down until we can offer the absolute satisfaction. You are requested to them
get in touch with us via the eBay messaging system so we can offer you further
assistance and resolve the situation for you.
Wish to return an item?
We accept returns for any unopened
item within 14 days of the date of your receipt of your order. Kindly pack the
item securely and get in touch with us so we can pass on to you the return
procedure for the items. Please obtain a proof of postage from the Post office
when you send it. Proof of Postage does not cost anything however without it we
may not be able to process your return which may result in the item being
returned to.