Feel free to call us regarding this great product. You will be speaking to individuals who actually have the machine and use the product first hand. Highly recommended.

Payment

The forms of payment we accept are visa, mastercard, discover, american express, and paypal. 

Shipping

All items are shipped via UPS ground insured, unless otherwise indicated in the listing. . Your item will ship within 2 business days of receipt of payment for your product. Once shipped you will receive a tracking number so that you may track the status of your order.

About Us

Sewing Machine Outlet is a family owned business, Since 1949. We specialize in all areas of sewing machines from industrial to home based business. We strive to provide you with excellent customer service so tha We do our best to answer all questions in a timely manner so that you may make an informed decision when purchasing.

Returns

If you are not satisfied with your purchase, please Contact Us for a Return Authorization (RA)

request within 14 calendar days of the receipt of the product.

Special orders that are Configure-to-order, personalized or other customized products may not be returned for refund or exchange under any circumstances unless defective on arrival.

If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment.

The product must be returned to our warehouse within 14 calendar days of the issuance of the RA.

All opened products must be packed in the original, unmarked packaging including any accessories, with manuals, documentation and registration that shipped with the product.

Returned items which received free shipping will have the actual shipping charge plus a one dollar handling charge deducted from your refund.

A 10% restocking fee will be assessed on any returned unopened/new product.

For opened returns a restocking fee of 20% will apply. Shipping and Handling fees are not refundable.

International Customers: Beware of taxes and duties YOU might have to pay to your local customs.

Please note that the return for the following products is not permitted, unless unopened or defective on arrival:

CHICKADEE®