Payment Policy

Items will ship once cleared payment is received, no exceptions.  Below are examples of the preferred methods of payment we accept through PayPal.  

·  PayPal Credit

·  PayPal Debit card(Visa, MasterCard, Discover, or American Express)

·  PayPal Credit card(Visa, MasterCard, Discover, or American Express)

Shipping Policy

Once payment has cleared we will ship your item within 2 Business Days (Mon - Fri, excludes holidays).  The shipping address used at the point of sale will be the address we ship the item to. Items like this listing will ship UPS with tracking only. Handling of $5 is necessary due to the inaccuracy of eBay's shipping calculator. On items eligible for eBay’s Global Shipping Program please note that the Buyer is responsible for any US shipping charges (if not Free Shipping), as well as any applicable International shipping, handling and other fees.  International shipping is only available to the countries specified, no exceptions.  Any items that require Freight Shipping will be shipped using our Freight Carrier at the Buyer’s expense.  We have an established relationship with our Freight Carrier and are able to offer  you our discounted rates.  Some listings may require that the Buyer pay the cost of packing, securing, skidding etc. in addition to the Freight Fees, this will be indicated in the listing.  We recommend contacting us via eBay messaging prior to purchasing any items requiring Freight Shipping for more detailed shipping information on that item.

Refund Policy

Unless stated differently in the listing we offer 30 Day money back returns.  Buyer will pay return shipping.  The item being returned should be returned as it was originally packed with all components in place and intact.  Any Manuals should be returned with the item as well.  Additional, item specific, return information may be required and found under “Return Details” for that specific listing.  Failure to comply with the return instructions could result in Buyer only receiving a partial refund.

Contact and Support

Please contact us via the eBay messaging system with any questions or concerns you may have regarding one or more of our listings.  Our normal business hours are Monday - Friday, 8:00am - 4:30pm EST.  We try to respond promptly to all correspondence we receive, even on weekends.  Some messages may take longer to respond to than others.

About Us

Machinex is a distributor of laundry and dry cleaning equipment. In our eBay Store we offer spare parts for laundry and dry cleaning equipment, some hard to find and close out parts as well as "As-Is" Used Equipment, and Refurbished Equipment. For more information about Machinex please contact us or visit our website .