a).DO NOT use any sand-contained polishing cloth to clean the teapot.We suggest not to use cloth, detergent or disinfectant to clean the inner part of the teapot , only use clear water or boiled water; otherwise, the outer surface of the teapot can be cleaned with cloth, but not with detergent or disinfectant.
b).Use right gesture to pour the tea water, use the thumb or index finger to press the lid when pouring. One teapot only serve one kind of tea, otherwise the taste of tea will become not pure, because the Zisha (purple clay) teapot can absorb the tea flavour.
d).Recommend using each teapot for one kind of tea (white, green, oolong, or black) or sometimes even one variety of tea only.
About The Color And Size
We do our best to provide an accurate pictures,but colors may appear slightly different to user due to
individual monitor settings.All products are measured by hand measuring tools,so there may be a slightly
error.Hope you can understand.For strict requirements for color and sizes,please buy with caution!
About Delivery
1. Items will be shipped to PayPal registered address ONLY. Pls make sure that your paypal address must match your shipping address. Once your payment is completed, we are not going to accept any more changes to your order.
2.Items will be shipped within 1 to 4 business days after payment is complete.
3.Delivery time depends on destination and other unexpected factors.
4.If you need it in urgent,please contact us to pay extra for fast ship(EMS/DHL/UPS/Fedex).
5.Please note:
a.Your order might incur additional custom,taxes or other customs cost related in your country.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer's responsibility. We will try our best to reduce the risk of the custom duties. Please check with your country's customs office to determine what these additional costs will be prior to buying.
b.Customs clearance might also incurs delay.
c.Import duties,taxes or other customs charges will be collected by the shipping company upon delivery.
d.Additional costs or delays may occur during international trade,we sincerely hope you do not use additional
import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
Your satisfaction is important for us.If you are satisfied with our service,please give us a 5 star positive feedback,
I will give you a 5 star feedback too! If you are not satisfied after receiving the goods,please contact us before leaving feedback,we will do our best to work it out for you!
Contact Us
If you have any questions about the item or shipping,please contact us by leaving us an eBay message, or email us.We will be responded within 24hours.If you don’t get response within 24 hours (no including Sunday), please check your eBay My Messages in case that our emails will be filtered automatically by your settings.You can send us a message to our Whatsapp accounts are: +86 180 23905709 , we will reply you once we get your message.Thank you!