*** Important*** 

Each item is an individual. Design, feature, grain, colour, texts and sizes may vary slightly.

Handmade product has distressed wood effect due to the natural of the wood.

All wooden ash catchers/holders may look weathered.

There may be slight blemish on the shiny brass which is not considered as fault.

Buy it now with confidence from a good retailer

100% Customer Satisfaction

We want all customers to be 100% satisfied with their purchase and be able to give us 5 Star Positive Feedback.

All items are checked before being despatched.

Dispatches

Orders received before 2pm weekdays will be sent SAME DAY.

Orders received after 2pm on Fridays and during the weekend will be sent the following Monday/Tuesday.

Sent via Royal Mail 2nd class or Courier Standard Delivery UK Mainland.

Returns

Returns accepted within 30 working days of received in original packaging, unopened, unused and undamaged. Damaged, used, or items described as Non-Returnable are not eligible for return, refund, or exchange.

We may withdraw the offer of a refund or exchange if goods are sent back in an un-saleable condition. We will not issue a refund against an item that has been used or tampered with or is returned to us in any condition that makes it unfit for resale. 

We regret that no refund is available in the case of used items that do not meet your expectations of performance or you do not like the scent of. 

Refund excludes Shipping & Handling fee. Return shipping costs at buyer's expense. 

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