Pursuant to Article 5 of Legislative Decree 185 of 1999, the customer without a VAT number has the possibility to withdraw from the contract / order stipulated on the Internet without any penalty and without the need to give any explanation, in compliance with the following conditions . 

The right of withdrawal lapses:

* For lack of the essential condition of integrity of the asset (packaging and / or its contents)
* Use, even partial, of the goods and any consumables
* For lack of return of the receipt sent in the delivery package
* The lack of the external packaging and / or the original internal packaging
* The absence of integral elements of the product (accessories, cables, manuals, parts ...)
* Damage to the product for reasons other than its transport

In the cases indicated above, we will return the purchased good to the sender. 
Customers who purchase customized goods cannot exercise the right of withdrawal. 

In order to exercise this right of withdrawal, the customer must send a registered letter with acknowledgment of receipt to the address below within 10 (ten) working days from receipt of the ordered products. The Communication may be sent, within the same term, also by telegram, telex and facsimile, provided that it is confirmed by registered letter with return receipt within the following 48 hours. 

The Communication must contain:

1. the manifestation of the will to make use of the benefit granted by Legislative Decree 185 of 22 May 1999
2. the indication of the product (s) for which you decide to make use of the right of withdrawal
3. data relating to the means of reimbursement of the amount paid: Pay Pall address, or bank details of your current account (to allow the refund of the amount due).

To obtain reimbursement of the fee, the customer must, at his own expense, return the purchased products to the following address:

AMR snc   via D. Concordia 66  Piediripa of Macerata 62100

Payment must be made within 3 working days following that of the declaration of withdrawal.