Pursuant to Article 5 of Legislative Decree 185 of 1999, the customer without a VAT number has the possibility of withdrawing from the contract/order stipulated on the Internet without any penalty and without the need to give any explanation, in compliance with the following conditions.
The right of withdrawal expires: * Due to the lack of the essential condition of integrity of the goods (packaging and/or its contents)
* Even partial use of the goods and any consumables
* For failure to return the receipt sent in the delivery package
* The lack of the external packaging and/or the original internal packaging
* The absence of integral elements of the product (accessories, cables, manuals, parts...)
* Damage to the product for reasons other than its transport In the cases indicated above, we will return the purchased goods to the sender.
Customers who purchase customized goods cannot exercise the right of withdrawal.
In order to exercise this right of withdrawal, within 10 (ten) working days from receipt of the products ordered, the customer must send a registered letter with return receipt to the address indicated below. The Communication may also be sent, within the same deadline, by telegram, telex and facsimile, provided that it is confirmed by registered letter with return receipt within the following 48 hours.
The Communication must contain: 1. the expression of willingness to take advantage of the benefit granted by the Legislative Decree. No. 185 of 22 May 1999
2. the indication of the product(s) for which you decide to exercise the right of withdrawal
3. the data relating to the means of reimbursement of the amount paid: PayPal address, or bank details of your current account (to allow the refund of the amount due). To obtain a refund, the customer must, at his own expense, return the purchased products to the following address: AMR snc via D. Concordia 66 Macerata Foothills 62100 Payment must be made within 3 working days following the declaration of withdrawal. | 
