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CUSTOMER SERVICE: We want you to be satisfied with your purchase! We're here to help. Please feel free to contact us if you have any questions regarding this item. You can email us using the "Ask Seller a Question" link at the top of the page. Most emails are answered within 24 hours, not including weekends or holidays.
We offer both new and used items for sale. When we list used items for sale, we make every attempt to accurately and objectively describe and photo the items that we list including any damage that may or may not be present so you know exactly what you're getting.
We strive for 5-Star service in all categories. Feedback is generally left for our customers as soon as we ship. Our Feedback and DSR ratings are very important to us. If there's any reason why you wouldn't leave 5 stars, please let us know beforehand so we can resolve the issue.
PAYMENT:
Payment is accepted via Paypal or Credit Card. Payment within 3 days via Paypal is preferred.
SHIPPING:
Items are carefully packed and shipped the same day as payment is received (or cleared), or the following day after payment at the latest. Payments made after hours and weekends will be shipped the following business day. You're welcome to pick up at the shop if you're local to the Phoenix, Arizona area.
We send a Shipping Notification email the day of shipment and provide tracking information for you. In most cases, you'll also be able to see the tracking number and track the shipment in your Won items.
RETURN POLICY:
Returns are accepted within 30 days of delivery date IF approved. Please contact us BEFORE returning your item for instructions. Items received in original condition, with all included materials, will be credited for purchase amount less shipping. Buyer pays return shipping costs. Shipping costs will be refunded if the error was ours. Unfortunately, we cannot accept returns of Electrical Items.
ABOUT US:
Pease Custom Performance (PCP) Offroad is a family-owned and operated ATV, UTV, and Dirt Bike performance shop. We service and repair all makes and models, and focus on giving you the performance you crave on the race track, trail or in the sand dunes. Learn more about us. |