Payment
Retrostar Music only accepts payments for eBay orders through Paypal. Immediate payment is required upon selecting "Buy It Now".
Sales Tax
We are required to collect sales tax on all orders shipped to Alabama, Arkansas, California, Colorado, Connecticut, D.C., Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming. You will be charged the state and local sales tax rate for any orders shipped to these states. Georgia, Louisiana, Rhode Island and Pennsylvania, and Puerto Rico
Most orders ship within 1-2 days after receiving cleared payment. In rare cases, it could take longer.
Sheet music ships USPS First Class Mail 1-3 days (Recommended)
Most songbooks ship USPS Media Mail 6-10 days
Pro Audio and all other items ship FedEx Ground 5-7 business days.
Return Policy
If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your purchase of a new item, simply return it in its original condition within 30 days of purchase (see exceptions below) and we’ll give you a full refund. It’s that simple. Returned items must be in original, brand-new condition, showing no signs of wear or use such as tears, wrinkles, folds, fingerprints, etc. Items must also include all original packaging, manuals, warranties and accessories or your return may be subject to a return handling charge.
Your refund will be promptly processed upon successful evaluation of your returned item in 2-3 business days. Refunds are made for product value only, excluding shipping and handling charges, unless otherwise stated. If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your refund, unless otherwise noted.
