Log in to your ebay:
You need to send us a return request through eBay before returning your item.

Please pack your return appropriately and securely to help avoid damage to the product or it's packaging.

Items returned for exchange must be in a resalable condition; undamaged in their original packaging and in the case of DVDs, still in their shrink wrap (where applicable).

If an item has developed a fault after use, our staff will thank you for washing the item prior to returning it to us!

Please do not stick labels or tape directly to the products packaging as we cannot accept returns that are not in a resalable condition (unless faulty). If the item is not faulty and is non resalable, we will have no choice but to return the item to you.

Please write the Order Number you were given, clearly on the outside of the packaging

Please allow 1-3 business days once the goods have reached us to allow us to process your return and carry out any exchange, credit or refund action. Refunds to cards will take a few days to appear back on the card's account balance.