We can ship to virtually any address in the world.
eBay will automatically combine postage when you order more than one item. If you are having issues with this simply add the items to your cart and request an invoice.
If you have difficulties with shipping costs, or you are purchasing something shipped via Freight - please process your order by requesting an invoice, which will enable us to give you an accurate freight estimation.
International customers - please be aware that you will be liable for local customs duties and taxes. These will be charged directly to you via the freight company or your national customs office. Please check your local regulations of any extra charges that may be incurred.
Payment is accepted via Pay Pal or Bank Transfer only.
Product Warranty Issue: If you believe there is a problem with the product under warranty, please return as per our returns policy above.
Change of Mind: You may return most new, unopened items as per returns policy for a refund. We will charge a restocking fee of up to 20% when the return is due to change of mind or buyer error.
All Returns Please Note: Due to the nature of our products, we do not accept any returns on used items unless they have been thoroughly cleaned and sanitised. For the health and safety of our staff unclean items cannot be accepted into our warehouse. This includes items returned for servicing and repairs.
Refunds will be processed in full as per Returns Policy, eBay returns will be refunded as per original payment. All other refunds will be paid as a store credit on account. You will be notified and credit will be immediately available to you. Cash payouts and electronic funds transfers will incur a 10% finance admin fee.
Mitchell Engineering Food Equipment Pty Ltd (MEFE) warrants that any goods will be free from defects in materials and workmanship for a period of 2 years unless otherwise specified.
We reserve the right to inspect and test any returned product/s for the purpose of determining the extent of any defect and the validity of any claim made under this warranty. Any defective parts/products replaced by us under this warranty will be deemed to be the property of MEFE.
This warranty will not apply if the goods are rendered faulty by a factor other than a defect in materials and workmanship. Such factors include but are not limited to: damage through misuse (including failure to maintain, service or use with proper care), neglect, accident or ordinary wear and tear (including deterioration of parts and accessories and glass breakage); and use for a purpose in which the product was not designed for.
This warranty does not apply to consumables such as batteries, ink, filters and globes. All our products are to be used for their intended purpose only, otherwise all warranty will be deemed void.
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Thank you for shopping with us.