The Bentley Designs Outlet offers consumers the opportunity to purchase high quality end of line, ex-display and returned products that are being cleared to make way for new market-leading designs, at hugely discounted prices. Stocks are limited and will no longer be available in the market-place once cleared. To view our current and latest designs please visit our main website where you can also find your nearest stockist.

Bentley Designs is one of the leading suppliers of quality furniture in the UK and Ireland.

Our complete range is made up of four individual collections, all of which embrace our dedication to uncompromising quality and distinctive design.

Our Signature and Premier Collections are crafted from high quality timbers and veneers that are rich in character and offer a lasting appeal. Combined with a vast selection of fabrics and superior ironmongery, these collections boast some of the most unique dining and bedroom ranges around. The Gallery Collection boasts pieces designed for the more modern home, perfectly balancing quality and design with versatility and functionality, whilst our Headboards & Bedsteads combine a comprehensive selection of designs, finishes and sizes perfect for bedrooms of any taste.

Bentley Designs: Capturing the very best of the latest market trends to create designs for better living.

Established in 1988 and now a second generation family business, Bentley Designs is today one of the leading suppliers of quality dining, living, bedroom & home office furniture, supplying many of the major national brands as well as quality independent retailers throughout the UK and Ireland.

With over three decades of experience in the industry, our overriding ambition is to always exceed our customer?s expectations by continual investment in every stage of the product cycle:

Our skilled team of designers & engineers create inspirational designs to meet the ever-evolving desires of our customers. We currently offer over 45 cabinet ranges from classical to contemporary designs, covering a variety of different styles & finishes.

Our manufacturing plant employs the most up-to-date automated finishing lines and processing machinery, ensuring extremely high standards of quality & workmanship.

Our delivery options include a 7 day home delivery service based on two delivery options :

• drop only - where the furniture is placed in your room of choice.
• white glove - where the furniture is unpacked, assembled, placed in your room of choice and unwanted packaging removed.     (This is a subsidised chargeable service, contact us for details.)

Our dedicated sales and administration team ensures that our customers receive the very highest and personalised level of service.

Ethical and environmental considerations are at the heart of everything we do. Our manufacturing plant undertakes yearly ethical audits to re-assure our customers that it meets acceptable international guidelines. All our materials are derived from low risk sources, such as PEFC certified beech from Germany and American white oak lumber. We have complete traceability of the full raw material supply chain and through our chain of custody certification we fully meet the new European Union Timber Regulations.

Our mission is to supply our customer value for money, market leading designs, produced to a very high level of craftsmanship, and delivered seamlessly through our state-of-the-art logistics.

Care and Maintenance

Wood Furniture

• Wood displays different grain patterns depending on which way they are cut - for example, the 'medullary ray' which can appear on oak furniture is a mark of good quality timber - these are just characteristics of the natural beauty of the wood.

• Some furniture is also deliberately aged and rustic.

• Wood veneers also allow distinctive patterns to be created on some surfaces, such as table tops and drawer fronts by the way slivers are arranged.

• All timber and veneer surfaces will change colour and mellow over time. New furniture will initially vary in shade from items that have been previously purchased.

How to care for your furniture

Wood

• Dust with a clean, damp, lint free cloth.

• Frequent dusting will remove abrasive build up, which can damage the finish over time.

• Do not use a very wet cloth or allow liquid to contact with the veneers for a long period of time as this can permanently damage the surface. Wipe up spills immediately.

• Do not use any abrasive cleaner or harsh detergent as this can damage the surface of the furniture.

• Spray polishes are best avoided as they contain silicones which may spoil the furniture's surface when building up over time.

• Make sure all surfaces are protected from heat and liquids by mats and coasters.

• Ensure that a mat or pad is placed under paper when you are writing on the furniture surface.

• Do not place rubber or plastic materials on the wood finish as chemicals which may react with the finish if left in contact for an extended period of time.

• Our furniture will endure most temperatures in the home but it is best to avoid placing furniture next to heat sources such as radiators or fires. Be particularly careful with solid wood as the lack of humidity caused by home heating can cause damage such as warping, cracking or splitting.

• Excessive exposure to sunlight can cause fading of your furniture.

Metal

• Use a soft dry duster

• For stubborn stains, use a soft damp cloth and then revert to a soft dry duster.

• Polishing materials and solvents should not be used, as they dissolve the protecting lacquer and allow oxidation of the genuine base material.

• Using fittings in the incorrect place when assembling the bedstead can cause fittings to become cross threaded. This can then lead to fittings becoming trapped; making disassembly of the product difficult and voiding the warranty.

• Please take care to ensure all fittings are used only where stipulated.

• We do not accept responsibility for damage caused to misuse of the products.

Mirrors

• Use a glass cleaner or soapy water for cleaning.

• Do not use anything abrasive as this may damage the surface of the product.

Safety Instructions

• Never drag furniture when moving it. Always lift it.

• Periodically check all fixings to ensure none have come loose. Re-tighten when necessary.

• Please take care when handling or moving the furniture as careless handling may cause damage or injury.

• Furniture can be dangerous if incorrectly assembled. Assembly should be carried out by a competent person.

• No liability will be accepted for damage or injury caused by incorrectly installed or assembled furniture.

Heavy item warning

• It is recommended to seek assistance when moving a heavy object.

• Take care when lifting to avoid personal injury and (or) damage to the product.

• It is recommended that before moving a heavy object to a new location it is completely dis-assembled to avoid injury or damage to the furniture.

• Please be careful to retain all fittings when doing this.

Collections from our warehouse

We offer a collection service from our Bicester warehouse. (Postcode OX26 6GF)

Monday to Friday between 6:30am to 2:30pm.

Orders take 2 working days to process, please let us know the date you would like to collect the order so that we can make sure that it is ready in time.

Drop only to room of choice service (FREE) 

We offer a FREE 2 man delivery service to most UK mainland locations.

All products displayed on the site are in stock and available for immediate delivery. Where multiple items have been ordered they will all be delivered at the same time. Deliveries normally take between 5 -7 working days. Some postcodes may take longer and the estimated delivery time for all postcodes is shown at the checkout prior to placing the order.

Delivery can only be made if there is clear access to the property for a 7.5t vehicle and the route within your property to the room of choice.

The items will be left in the room and will not be unpacked.

The courier does not offer an option for removal and disposal of your old furniture.

The courier will contact you to arrange delivery, you will initially be offered a suitable delivery date and then a 4 hour delivery window nearer to the time. Please only accept the date offered if someone is going to be available to accept the delivery.

Where a delivery date is accepted and the courier attempts to make delivery and you are either not available or the access to your property is not clear, a failed delivery charge will apply and a new delivery attempt will only take place once this charge has been paid, this includes postcodes that would normally benefit from the FREE service.

Terms of website use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.bentleydesigns.com (our site). Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information about us

Our site is a site operated by Bentley Designs (UK) Limited ("We"). We are registered in England and Wales under company number 02159353 and have our registered office and main trading address at Unit A1, Symmetry Park, Morrell Way, Bicester, Oxfordshire OX26 6GF. Our VAT number is GB505 2104 05.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site or our entire site. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

Acceptable Use

You may use our site only for lawful purposes.

By using our site you agree not to reproduce, duplicate, copy or re-sell any part of our site unless expressly authorised by us to do so in writing. You also agree not to access without authority, interfere with, damage or disrupt (1) any part of our site; (2) any equipment or network on which our site is stored; (3) any software used in the provision of our site; or (4) any equipment or network or software owned or used by any third party. Failure to comply with this acceptable use provision constitutes a material breach of these terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our site.
• Issue of a warning to you.
• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
• Further legal action against you.

Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not use any materials from our site for commercial purposes without our express written permission. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged. You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude: 1) All conditions, warranties and other terms that might otherwise be implied by statute, common law or the law of equity. 2) Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

• loss of income or revenue;
• loss of business;
• loss of profits or contracts;
• loss of anticipated savings;
• loss of data;
• loss of goodwill;
• wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

   

Returns and cancellations

We hope you will love your Bentley Designs Outlet purchase, but if you find it unsuitable or you're not entirely satisfied, please see below for our returns policies.

Cancellation of order prior to delivery

You can cancel your order at any time prior to delivery with no charge. All you need to do is let us know via the website link within the order.

Once we have confirmed that we have received your cancellation pre delivery, you'll receive a full refund to the original payment method used to pay for your order.

Return of delivered items

You can return your unused item(s) up to 14 days from the day you received your order, just notify us via the website link within your order.

Items can only be returned in their original unopened condition. We charge a collection fee dependent on the item(s) you are returning and your postcode. We will let you know the cost before arranging the return.

Once the items have arrived back in our warehouse and have been inspected you will receive a full refund to the original payment method used, less the cost of collection. Any items returned not in their original sealed packaging or with signs of damage or use will not be refunded.

Refunds made may not show in your account straightaway due to the clearing times required by banks to process the refunds. Typically this can take up to 7 working days, but varies depending on the bank.

Damaged items

Each of our items of furniture undergoes a comprehensive quality inspection before packing.  Furthermore, the internal packaging of each product is highly engineered and tested to ensure that our furniture moves seamlessly through the delivery process and arrives to you, our customer, without issue.

However, in the unlikely event that you do find fault with the furniture you have received, whether as a result of transit damage or manufacturing issue, we would ask that you fill out the necessary information on the website link within your order that will cover details such as your order number, date of manufacture label (affixed to the product) and photos of the product and detailed photos of the damage in question.  You are also able to e-mail this information, however this may delay the speed at which your request can be dealt with.

Once we have received all of the required information we can determine the best course of action.  In many instances where the issue is minor we can send out a skilled technician to resolve and make good to its original state.  For more serious issues or if a minor repair is not acceptable we will offer a full replacement of the faulty item to ensure that you are fully satisfied with your purchase.