Hi. As seen in pictures. Item you buy is the one in pictures. Its condition is visible. Item has not been tested. Item was plugged in to power when in laptop. Laptop did not show any light or/and it did not respond to power button or/and it started up without picture or/and it had post problems etc. It might be one or more reasons and other reasons not mention here. Motherboard was pulled from not working laptop. It is used item not new! It will have signs of use. Please check pictures for its condition. There?s no returns what so ever as it?s functionality is shown on pictures and in description. No returns as it doesn?t works and it is clearly visible. It might have missing components. I will make sure is packed properly to avoid damage in transit. If arrived in damaged box complain to the delivery man and make him write damaged item report! Only then I can fight delivery company for you! I?m here to help if in doubt contact me! And by the way thank you for your interest! I appreciate it!