These are genuine OEM replacement remotes for Mattress Firm, Ashley, RC Willey, Sleep Train, and other large retailer's adjustable bed bases. If your old remotes that came with the bed do not look identical to the ones pictured, there is a good chance they will not work and you will be responsible for return and exchange fees. Take special note on the Ashley M9X5 and 7 remotes as they look identical but run on different frequencies... you need to verify with a sticker under your bed or owners manual as to which model you have. Also, the scape 1.0, 1.0+, 500, and 700 series remote have been discontinued so you are buying a 2 pc conversion kit. All the features will work the same once you unplug your head, foot, and massage motors under the bed. The pillow tilt and underbed light will not work though if you have the 700 kit unless you upgrade. We can order remotes for the other models but you must view our other Ebay listings or reach out to us if you aren't seeing your model. Please contact us if you have questions before ordering to ensure your remote will work and avoid restocking fees. We include directions for easy syncing and ship the same or next day 1st class w/tracking! Most orders arrive to your home within 4 days unless you choose 2-3 Day USPS Priority Mail or 2 Day UPS Air shipping at checkout. Text us with any questions if you are unsure which model you need 866.4486879