Shipping Information

- We ship all of our products using the 3rd party. The items might come in the separate packages from the different warehouses.

- We are not often ship to Hawaii, Alaska and US Territories addresses. For these addresses the shipping time seems to be taken longer than usual.

- All of the packages ship with tracking number.

- Once the package’s shipped out the tracking number will be updated.

- Please expect the packages from UPS, USPS or Amazon logistic

- “CRAFT WIRE” is our brand. The company’s name is My Jewelry Supply.

- Return: Accepted before 30 days and receive a full refund (with the same condition).

PLEASE NOTE: International orders may be subject to custom duties, import taxes, and other charges outside of the shipping cost you pay at the time of your order. These additional charges are your responsibility.

For international bulk order, the items might come in the separate packages which will cause multiple shipping charges.