All items are packaged securely and dispatched from our warehouses across Australia depending on stock levels.
Under normal conditions, delivery will take between 3 and 8 working days after dispatch, depending on your location. Remote areas will required longer delivery time. If you are given a tracking number, please use it to track the delivery status of your order. Delivery times may vary, particularly during peak periods or due to public holidays in particular states.
Shipping fees include postage and handling fees. If you have selected registered post, tracking numbers will be provided via eBay when your order is dispatched.
We aim to dispatch all products within one working day after your full payment is made. If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.
If you change your mind about your purchase and wish to return the item after receiving it, please note that applicable freight fees will be deducted from your refund and a 10% re-stocking fee will apply.
Buyers must agree with the above postage and handling terms before purchase.
Customer Satisfaction is our number one priority. If you have any issues with the product please contact us at any time. We're always happy to help.
We accept returns, also refer to our returns policy. Please contact us immediately if:
- You changed your mind and wish to request a return
- Your product was damaged during transit
- You are not satisfied with any product that you have purchased
Please refer to note that you must comply with all returns instructions provided to you via eBay. All returns must be directed through eBay. Applicable freight fees will be deducted from your refund in cases where you changed your mind about your purchase and wish to return the product. This also applies to orders cancelled while in transit.