Magically gets rid of knots. Not to mention complaining.
The Knot Genie™ Detangling Brush was created for every mom that has endured the foot stomping and screaming matches that come with brushing their child's hair. With the Knot Genie, even the curliest, most knotted up hair practically slips through the unique bristle configuration – gently and painlessly. Try the Knot Genie on your kids (or on yourself) – you'll be amazed by the ease of brushing, as well as how it virtually stops breakage and split ends. You've wished for hair brushing standoffs to end. Wish granted. Life. Detangled.
The magic trick behind the Knot Genie™ and Teeny Genie™ is one we are happy to reveal. It all has to do with the different lengths of teeth on the brush. When brushing, they bend just right, to gently untangle the hair. And because of this lack of stress, the hair's cuticle stays unharmed… revealing the smoothest, shiniest hair you've ever seen. The fact that The Knot Genie isn't like traditional hair brushes goes way beyond the bristle side. Its unique cloud-shaped top fits the palm nicely, whether you're right or left handed. Which means it feels more like an extension of your hand than a grooming tool. And also means the brushing process is far more comfortable, gentle, and most importantly, done quickly. Voila!
Shipping Policy
U.S. Orders
· Fast and free Priority shipping: 1 – 2 handling business
days, and 2 – 5 business days once it leaves our warehouse.
· Expedited shipping – Available for a flat rate of $19.99
– 1 business day to process order, and 2 – 3 business days for shipping once it
has left our warehouse.
International Shipping (Outside the U.S):
· Face & Body Shoppe gladly accepts orders from all
over the globe. Shipping rates and fees may vary depending on the delivery
address for your order.
· Shipping requires 1 – 2 handling business days, and 2 – 3
weeks once it leaves our warehouse.
International shipments are subject to Customs inspections
as well as possible fees and/or taxes. These additional costs are based on
which country the package is shipped to, and payment is the responsibility of
the customer, not Face & Body Shoppe. Shipping delays could be as lengthy
as 2 – 3 weeks, depending on Customs. A signature may also be required upon
delivery. We reserve the right to cancel any international order, depending on
the situation. Shipping charges, taxes and other country’s fees are non-refundable.
Return Policy
You may return most
new, unopened items within 30 days of delivery for a full refund. We'll also
pay the return shipping costs if the return is a result of our error (you
received an incorrect or defective item, etc.).
You should expect to receive your refund within 2-3 weeks of giving your
package to the return shipper; however, in many cases you will receive a refund
more quickly. This time period includes the transit time for us to receive your
return from the shipper (5-10 business days), the time it takes us to process
your return once we receive it (3-5 business days), and the time it takes to
process our refund request (3-5 business days).
If you need to return an item, simply log in to your account and request to
return the item/s you have purchased We'll notify you via e-mail of your refund
once we've received and processed the returned item.
Our return address
is:
Natural Elephant
680 Crown Industrial
Blvd Ste D
Chesterfield, MO
63005
-Please contact us
before you return any items, as we will not be aware of the return, and delays
may occur.
Payment Policy
We require
immediate payment on all orders. Once this payment has been accepted, your
order will be processed and shipped as soon as possible.
Feedback
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feedback is recommended if the item is correct to what you have wanted. Please
contact us prior to leaving feedback if you have any questions or concerns with
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customer service.