Dreamware VideoGameImports is mail order only, but you're welcome to collect this item from our new game store, Games Galaxy in Consett, Co. Durham.
Please note that the item may not actually be stored at the shop. Contact us after purchase if you'd like to collect it and we'll transfer it to the shop.
Our mission statement which nobody will ever read:
We started out in business in 1991. Young, full of grand ideas and with the aim of getting rich, quick.
Well, it didn't quite turn out that way. The only thing that happened quickly was the amount of money we lost. At some point in the 1990s - I can't remember exactly when we had this epiphany - our aim changed from getting rich to being the best import video game business in the UK. We weren't perfect back then, and we still aren't now. We made mistakes. Even now, mistakes happen on rare occasions. As I'm writing this in July, I can think of at least 3 mistakes we made this year which were totally our fault. But we believe it likely that we make less mistakes than anyone else in this market. Yes, we need to make money but we really do get satisfaction from seeing a satisfied customer. We no longer try to do things fast. We know we could be more 'efficient' and sell more stock and make more money but we prefer to do things right. We take our time. We take care when we list games for sale. We try to photograph every angle you'll want to see. We don't photoshop our images and we don't use stock images unless we say otherwise. We test our games. We don't just test them to the title screen, which doesn't necessarily prove the game works. We actually play them before we list them. Back in the 1990s we used to sell a lot of arcade JAMMA PCB boards which were notorious for throwing up problems you might not notice straight away and, with memories of that time, we take some of what we learned back then and apply it to the sale of regular console games.
Equally importantly, we take our time when we pack the orders. The opposite of how we work would be sending a cardboard boxed game (i.e. Game Boy Advance, SNES, Super Famicom, N64, Virtual Boy, Atari Jaguar) in a Jiffy bag and hoping for a bunch or supernaturally careful postal workers to do their bit. Basically we DO give a c**p. We're aware that what we have in our hands has been preserved for 10, 20, 30 years or more, and the last thing we want to do is be the final link in the journey of the game that fails it, being responsible for its condition worsening through stupidity.
We used to have a physical game store in the early '90s but in 2016 we opened Games Galaxy in County Durham, England. Our game store equally DOES give a c**p. Everyone who comes to visit us notices this.
The only thing we ask is you read any appropriate descriptions within our listings and check the pictures. The combination of the two should tell you everything you need to know.